Compare simplyCT vs. CustomerICareWhen comparing CustomerICare and simplyCT, it is simple to see which Customer Support Software product is the better alternative. This guarantees that your business can get the most productive and efficient software. You can check the details, such as available tools, prices, plans offered by each vendor, offer conditions, etc. We also let you check their total scores to know which one seems to be more suitable. CustomerICare has 7.0 points for overall quality and 85% rating for user satisfaction; while simplyCT has 6.9 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which software company is more dependable by sending an an email question to both vendors and check which vendor replies without delays. We are aware that not all businesses have enough time to scrutinize dozens of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Samanage, LiveAgent, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Guide your web visitors and nurture them to become leads and make more conversions.
|List of Features|
List of Features
|simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017|| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|The It Factor Productions, The Devereux Foundation||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Learn more about simplyCT pricing||Learn more about CustomerICare pricing|
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Types of Support|
Types of Support
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No Customer Support Software will be perfect enough to cover all the requirements of a business. Even though core features of CustomerICare and simplyCT are important you should also carefully explore the integrations offered by every solution. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s always wiser to select services that integrate well with one another. That way you can be certain of a reliable transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one solution and the next.