Compare CustomerICare vs. simplyCTWhen comparing CustomerICare and simplyCT, it is simple to see which Customer Support Software product is the better alternative. This guarantees that your business can get the most productive and efficient software. You can check the details, such as available tools, prices, plans offered by each vendor, offer conditions, etc. We also let you check their total scores to know which one seems to be more suitable. CustomerICare has 7.0 points for overall quality and 85% rating for user satisfaction; while simplyCT has 6.9 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which software company is more dependable by sending an an email question to both vendors and check which vendor replies without delays. Our team put a lot of effort to prepare reviews of all popular Customer Support Software services offered out there, but among all the ones we reviewed these three caught our special attention: LiveAgent, Freshdesk, Samanage.
|Monthly payment | Quote-based||Quote-based|
Guide your web visitors and nurture them to become leads and make more conversions.
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
|List of Features|
List of Features
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017|
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||The It Factor Productions, The Devereux Foundation|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about CustomerICare pricing||Learn more about simplyCT pricing|
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
|Types of Support|
Types of Support
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No Customer Support Software will be perfect enough to cover all the requirements of a business. Even though core features of CustomerICare and simplyCT are important you should also carefully explore the integrations offered by every solution. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s always wiser to select services that integrate well with one another. That way you can be certain of a reliable transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one solution and the next.