Compare simplyCT vs. CustomerICareGetting the best Customer Support Software product is all about assessing different solutions and identifying the top software for your specific needs. Our exclusive process provides you with a fast look at the general rating of CustomerICare and simplyCT. For overall quality and performance, CustomerICare scored 7.0, while simplyCT scored 6.9. On the other hand, for user satisfaction, CustomerICare earned 85%, while simplyCT earned 100%. Below you can also look at their functionalities, terms, plans, etc. to see which program will be more suitable for your needs. One key feature to assess is if the software can enable/disable limitations on various types of users to secure any sensitive corporate data. In the event you would like to quickly locate the best Customer Support Software according to our review team we suggest you try out these solutions: Zendesk, Samanage, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Guide your web visitors and nurture them to become leads and make more conversions.
|simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017|| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Learn more about simplyCT pricing||Learn more about CustomerICare pricing|
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|The It Factor Productions, The Devereux Foundation||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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If you continue having doubts about which solution will work best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every software is and how big is its online presence.For example, if you check CustomerICare LinkedIn profile you’ll learn that they are followed by 8 users. In case of simplyCT the number of followers on their LinkedIn page is 5.