Compare CustomerICare vs. SimilarTech

With different features, pricing, details, and more to evaluate, determining the best CRM Software for your organization is tough. However making use of our system, it is simple to match the characteristics of CustomerICare and SimilarTech as well as their general score, respectively as: 7.0 and 8.9 for overall score and 85% and 96% for user satisfaction. You can also evaluate them feature by feature check out which program is a more effective fit for your company. Keep in mind to use a trial version first prior to getting a plan to experience how the program works in real scenarios. We are aware that not all people have enough time to scrutinize dozens of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, LiveAgent, Samanage.
Product

CustomerICare

VS

SimilarTech

VS

Score

Our Score

7.0 ?

Our Score

8.9 ?

Client Experience

Client Experience

85% ?

Client Experience

96% ?

Pricing

$22

$290

Price Scheme

Monthly payment | Quote-based Monthly payment | Quote-based
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Full Review

Product Info

Guide your web visitors and nurture them to become leads and make more conversions.
SimilarTech is a lead generation and competitive intelligence tool based on website technology profiling.

Contact No.

8943048148 +972-3-5447782

Pricing Plans

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

SimilarTech offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $290/month

  • UNLIMITED Technology Reports
  • 5 Exports (Excel, CSV, TSV)
  • Up to 1,000 Websites per Report
  • Traffic Info
  • Geo Targeting
  • Sites Category Targeting
  • Filtering by Estimated Monthly Visits
  • Multiple Technology Combinations
  • Filtering by Tech Coverage on Pages
  • 100 Personal Emails
  • 5 Active Custom Alerts
  • Websites History
  • Salesforce Integration

Regular – $490/month

  • All Starter features
  • 20 Exports (Excel, CSV, TSV)
  • Up to 5,000 Websites per Report
  • 500 Personal Emails
  • 20 Active Custom Alerts
  • Premium Support

Professional – By quote

  • Enterprise features
  • Access to unlimited data
  • Multiple user accounts
  • Ad-Hoc Solutions
  • Custom reports and data sets

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Mac
Web-based

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
23 Menachem Begin St.
Tel-Aviv, 6618356
Israel

Pricing Details

Learn more about CustomerICare pricing Learn more about SimilarTech pricing
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Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens

Available Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

SimilarTech FEATURES

  • Traffic Info
  • Geo Targeting
  • Sites Category Targeting
  • Filtering by Estimated Monthly Visits
  • Multiple Technology Combinations
  • Filtering by Tech Coverage on Pages
  • Prospecting
  • Alerts

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business

Contact Email

sales@customericare.com

Available Support

Phone Live Support
Phone
Ticket

Languages

International USA, UK, Canada, International

Supported Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

SimilarTech integrates with the following business systems and applications:

  • Salesforce
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Popular Alternatives

QUICK LINKS

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Please pay attention to the fact that even though both CustomerICare and SimilarTech may provide a top quality range of features every service may be created for a different business size. If you are analyzing various solutions you should focus on a company type they are meant for. Specific functionalities might scale up effectively for huge enterprises but if you have a small or medium business it’s often better to refrain paying for advanced functionalities that you might never use.