Compare Shore vs. CustomerICare

Finding the ideal CRM Software for your company is vital to growing your company’s effectiveness. In our platform, it is simple to examine numerous solutions to see which one is the proper software for your needs. Here you can match CustomerICare vs. Shore and look at their overall scores (7.0 vs. 8.5, respectively) and user satisfaction rating (85% vs. 100%, respectively). You can also analyze the specifics of prices, terms, plans, capabilities, tools, and more, and determine which software offers more benefits for your business. In general, select the software that allows you to add/remove features and pricing to complement your company growth or lack of it. Those of you who are pressed for time or would like to get a Appointment Scheduling Software advice from our team may want to investigate these top choices for the current year: Calendly, Checkfront, SimplyBook.me.
Software

Shore

VS

CustomerICare

VS

Shore screenshot CustomerICare screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Price

Price

by quote

$22

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Shore is a single application that you can use to digitize business workflows, monetize existing customers, generate new ones, and grow your company.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Vendor Email

Vendor Email

inbound@shore.com sales@customericare.com
Business Size

Business Size

Small Business Small Business | Large Enterprises | Medium Business
Cost Details

Cost Details

Shore offers three packages. The minimum duration of a contract is 12 months, unless otherwise agreed upon.

Starter Plan

Get started and boost your online presence and customer management to expand  your business.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

Premium Plan

Grow your company by having your own website or mobile app to be fully visible and successful in the digital world.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

either

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

or

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Enterprise Plan

One-stop shop for your company’s needs. The Enterprise plan offers a well-rounded product bundle to help you get ahead of the competition.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

and

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

and

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Types of Support

Types of Support

Phone
Training
Phone Live Support
Prominent Customers

Prominent Customers

Novitas BKK, Mister Spex, Personal Fitness, Jabra Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Company's Address

Company's Address

Shore GmbH
Rosenheimer Straße 145e
81671 Munich
Germany
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Page

Pricing Page

Learn more about Shore pricing Learn more about CustomerICare pricing
Features

Features

Shore FEATURES

  • Appointment Scheduling
  • Wait List
  • Tanning Management
  • Social Marketing
  • Room / Equipment Management
  • Reminders
  • Referral Program
  • Recurring Appointments
  • Point of Sale (POS)
  • Payroll & Commissions
  • Multi-Location
  • Loyalty Program
  • Inventory Management
  • Gift Card Management
  • Employee Management
  • Email Marketing
  • Client Management
  • Booth Rental

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Languages

Languages

USA, International International
Supported Integrations

Supported Integrations

Shore integrates with the following business applications:

  • Facebook
  • WordPress
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Contact Phone

Contact Phone

+1 424 342 8890 8943048148
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as crucial as useful features and customer support responsiveness are pricing options offered by CustomerICare and Shore. While pricing should not be the sole aspect it’s definitely a significant thing to think about. You should expect a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up if your business grows. Be sure that you don’t pick packages that have additional functionalities that you won’t use and always try to contact with the vendor directly as big companies can frequently count on special pricing. You should also check out a free trial or demo of every product to spend at least some time working with it. It’s a useful experience that doesn’t require you to invest any money and offers a reliable overview of what it feels like to work with CustomerICare and Shore.