Compare Shore vs. CustomerICare

Finding the most effective CRM Software product is all about evaluating numerous solutions and identifying the top program for your specific needs. Our unique process provides you with a quick look at the general rating of CustomerICare and Shore. For general quality and performance, CustomerICare scored 7.0, while Shore scored 8.0. On the other hand, for user satisfaction, CustomerICare earned 85%, while Shore earned 100%. Below you can also check their functionalities, terms, plans, etc. to find out which application will be more suitable for your situation. One critical aspect to evaluate is whether the app lets you to toggle on/off restrictions on different types of users to secure any confidential company data. People who don't have much time or want a Appointment Scheduling Software advice from our team might want to examine these top choices for this year: Calendly, Zen Planner, Checkfront.
Product

Shore

VS

CustomerICare

VS

Shore screenshot CustomerICare screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Cost

Cost

by quote

$22

Pricing Type

Pricing Type

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

Shore is a single application that you can use to digitize business workflows, monetize existing customers, generate new ones, and grow your company.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Business Size

Business Size

Small Business Small Business | Large Enterprises | Medium Business
Available Languages

Available Languages

English English
Phone No.

Phone No.

+1 424 342 8890 8943048148
Popular Customers

Popular Customers

Novitas BKK, Mister Spex, Personal Fitness, Jabra Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Vendor Email

Vendor Email

inbound@shore.com sales@customericare.com
Support Types

Support Types

Phone
Training
Phone Live Support
Cost Details

Cost Details

Shore offers three packages. The minimum duration of a contract is 12 months, unless otherwise agreed upon.

Starter Plan

Get started and boost your online presence and customer management to expand  your business.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

Premium Plan

Grow your company by having your own website or mobile app to be fully visible and successful in the digital world.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

either

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

or

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Enterprise Plan

One-stop shop for your company’s needs. The Enterprise plan offers a well-rounded product bundle to help you get ahead of the competition.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

and

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

and

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Features

Features

Shore FEATURES

  • Appointment Scheduling
  • Wait List
  • Tanning Management
  • Social Marketing
  • Room / Equipment Management
  • Reminders
  • Referral Program
  • Recurring Appointments
  • Point of Sale (POS)
  • Payroll & Commissions
  • Multi-Location
  • Loyalty Program
  • Inventory Management
  • Gift Card Management
  • Employee Management
  • Email Marketing
  • Client Management
  • Booth Rental

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Pricing Page

Pricing Page

Learn more about Shore pricing Learn more about CustomerICare pricing
Company's Address

Company's Address

Shore GmbH
Rosenheimer Straße 145e
81671 Munich
Germany
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Integrations

Available Integrations

Shore integrates with the following business applications:

  • Facebook
  • WordPress
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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The apps analyzed on this page are merely a sliver of our complete CRM Software category and you should take into account that there could be more desirable solutions available. If you would like to make sure you make the optimal decision for your team we strongly urge you to compare more services first. You can also consider to consult our top 10 CRM Software ranking to see which services are currently the best ones and leaders in the market.