Compare CustomerICare vs. Sage CRM

If you need to have a convenient way to decide which CRM Software product is better, our unique system gives CustomerICare a score of 7.0 and Sage CRM a score of 8.4 for total quality and performance. In addition, CustomerICare is rated at 85%, while Sage CRM is rated N/A% for their user satisfaction level. You can also review their product details, such as functions, tools, options, plans, prices, and many more. See whether the solution lets you to customize at least part of its workflows to ensure it fits your own business workflows. Our team put a lot of effort to prepare reviews of all popular Customer Support Software services that you can find out there, but among them these three deserved our special attention: Freshdesk, Samanage, LiveAgent.
Compare

CustomerICare

VS

Sage CRM

VS

Our Score

Our Score

7.0 ?

Our Score

8.3 ?

Client Experience

Client Experience

85% ?

Client Experience

N/A% ?

Price

$22

by quote

Pricing Type

Monthly payment | Quote-based Quote-based
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Complete Review

Overview

Guide your web visitors and nurture them to become leads and make more conversions.
Sage CRM is a robust, comprehensive customer relationship management platform that provides your business with insights that drive your enterprise forward.

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Sage CRM integrates with the following business systems and applications:

  • MailChimp
  • Procore
  • Campaign Monitor
  • FileHold DMS
  • Handshake
  • Evolve IP Phone System
  • Salesfusion
  • ForceManager
  • Maxemail
  • Odyssee Sales
  • GoCardless
  • Gem Accounts
  • Esker
  • CloudCall Click
  • Praxedo
  • i-snapshot
  • eBridge Connections Accounting

Phone Number

8943048148 +1-866-530-7243

Languages Supported

International USA, UK, Canada, International, Germany, Spain, France, Dutch

Company Email

sales@customericare.com sagecrmteam@sage.com
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Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Mac
Web-based

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
North Park
Newcastle upon Tyne NE13 9AA
UK

Pricing Page

Learn more about CustomerICare pricing Learn more about Sage CRM pricing

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens

List of Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Sage CRM FEATURES

  • CRM/Marketing Automation
  • Customer Care
  • Salesforce Automation
  • Project Management
  • Budgeting, Planning, & Forecasting
  • Social CRM

Types of Support

Phone Live Support
Phone
Ticket Training

Pricing Info

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Sage CRM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for a quote tailored specifically to meet the needs of your business.

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Popular Alternatives

QUICK LINKS

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When you research different CRM Software products you shouldn’t simply analyze their list of features and offered pricing packages. Keep in mind the software must be matching your standards and team so the more flexible their offer the better. Learn which OSes are supported by CustomerICare and Sage CRM and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a critical factor for many businesses.