Compare Sage CRM vs. CustomerICare

To ensure that you find the most efficient and productive CRM Software for your company, you have to compare products available on the market. For instance, here it is possible to match CustomerICare’s overall score of 7.0 against Sage CRM’s score of 8.3. You can even review their general user satisfaction: CustomerICare (85%) vs. Sage CRM (N/A%). What’s more, you can evaluate their pros and cons feature by feature, including their contract conditions and pricing. By comparing products you are sure that you pick the best software for your requirements. Of course you should know your unique needs to realize which solution meets those needs. We did our best to prepare reviews of all popular CRM Software services that you can find out there, but among them these three deserved our special attention: Pipedrive, Freshdesk, HubSpot CRM.
Product

Sage CRM

VS

CustomerICare

VS

Sage CRM screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.3 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

85% ?

Cost

Cost

by quote

$22

Pricing Model

Pricing Model

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Sage CRM is a robust, comprehensive customer relationship management platform that provides your business with insights that drive your enterprise forward.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Phone No.

Phone No.

+1-866-530-7243 8943048148
Vendor Email

Vendor Email

sagecrmteam@sage.com sales@customericare.com
Languages Supported

Languages Supported

English, Germany, Spain, France, Dutch English
Company's Address

Company's Address

North Park
Newcastle upon Tyne NE13 9AA
UK
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Support Types

Support Types

Phone
Ticket Training
Phone Live Support
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Available Integrations

Available Integrations

Sage CRM integrates with the following business systems and applications:

  • MailChimp
  • Procore
  • Campaign Monitor
  • FileHold DMS
  • Handshake
  • Evolve IP Phone System
  • Salesfusion
  • ForceManager
  • Maxemail
  • Odyssee Sales
  • GoCardless
  • Gem Accounts
  • Esker
  • CloudCall Click
  • Praxedo
  • i-snapshot
  • eBridge Connections Accounting
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
List of Features

List of Features

Sage CRM FEATURES

  • CRM/Marketing Automation
  • Customer Care
  • Salesforce Automation
  • Project Management
  • Budgeting, Planning, & Forecasting
  • Social CRM

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Pricing Info

Pricing Info

Sage CRM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for a quote tailored specifically to meet the needs of your business.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Sage CRM pricing Learn more about CustomerICare pricing
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both CustomerICare and Sage CRM were tested by a panel of reliable SaaS experts who conducted a thorough examination of all important elements of every software. Their total score was prepared using our unique SmartScore model that provides a separate partial score to each factor like: main functionalities, client support, mobile support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all facets of a software prior to giving it a final score.