Compare Sage CRM vs. CustomerICare

If you need to have a convenient way to decide which CRM Software product is better, our unique system gives CustomerICare a score of 7.0 and Sage CRM a score of 8.4 for total quality and performance. In addition, CustomerICare is rated at 85%, while Sage CRM is rated N/A% for their user satisfaction level. You can also review their product details, such as functions, tools, options, plans, prices, and many more. See whether the solution lets you to customize at least part of its workflows to ensure it fits your own business workflows. We know that not all companies have the time to try out a wide range of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Insightly, HubSpot CRM, Pipedrive.
Compare

Sage CRM

VS

CustomerICare

VS

Sage CRM screenshot CustomerICare screenshot
Pricing Page

Our Score

Our Score

8.3 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

85% ?

Price

Price

by quote

$22

Pricing Type

Pricing Type

Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

Sage CRM is a robust, comprehensive customer relationship management platform that provides your business with insights that drive your enterprise forward.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Integrations

Integrations

Sage CRM integrates with the following business systems and applications:

  • MailChimp
  • Procore
  • Campaign Monitor
  • FileHold DMS
  • Handshake
  • Evolve IP Phone System
  • Salesfusion
  • ForceManager
  • Maxemail
  • Odyssee Sales
  • GoCardless
  • Gem Accounts
  • Esker
  • CloudCall Click
  • Praxedo
  • i-snapshot
  • eBridge Connections Accounting
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Phone Number

Phone Number

+1-866-530-7243 8943048148
Languages Supported

Languages Supported

USA, UK, Canada, International, Germany, Spain, France, Dutch International
Company Email

Company Email

sagecrmteam@sage.com sales@customericare.com
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact Address

Contact Address

North Park
Newcastle upon Tyne NE13 9AA
UK
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Page

Pricing Page

Learn more about Sage CRM pricing Learn more about CustomerICare pricing
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
List of Features

List of Features

Sage CRM FEATURES

  • CRM/Marketing Automation
  • Customer Care
  • Salesforce Automation
  • Project Management
  • Budgeting, Planning, & Forecasting
  • Social CRM

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Types of Support

Types of Support

Phone
Ticket Training
Phone Live Support
Pricing Info

Pricing Info

Sage CRM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for a quote tailored specifically to meet the needs of your business.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you research different CRM Software products you shouldn’t simply analyze their list of features and offered pricing packages. Keep in mind the software must be matching your standards and team so the more flexible their offer the better. Learn which OSes are supported by CustomerICare and Sage CRM and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a critical factor for many businesses.