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Compare Roboeyelabs vs. CustomerICare

There is a wide range of CRM Software products out there today. The simplest way to find out which app fits your needs best is to check them side by side. For example, here you can assess CustomerICare and Roboeyelabs for their overall score (7.0 vs. 8.0, respectively) or their user satisfaction rating (85% vs. 100%, respectively). It’s also possible to compare their capabilities and pricing stipulations along with other useful facts below. When matching products be sure to examine their similar functions and mark their disparities to get a clearer picture of both deals. What is more bear in mind to check other factors like security, backup, intuitiveness, and customer support. In case you you want to quickly find the best Accounting Software according to our experts we suggest you examine the following solutions: FreshBooks, Zoho Books, Sage 50cloud.
Comparison

Roboeyelabs

VS

CustomerICare

VS

Roboeyelabs screenshot CustomerICare screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Pricing

Pricing

$1

$22

Pricing Model

Pricing Model

Free | Monthly payment Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

A comprehensive business management application that improves customer relationships, sales activities, business opportunities, inventory, and bookkeeping.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Types of Clients

Types of Clients

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
Support Types

Support Types

Phone Live Support
Languages Supported

Languages Supported

English English
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Phone No.

Phone No.

8943048148
Available Plans

Available Plans

Roboeyelabs offers three SMB and enterprise pricing plans, including a free one for startups and small businesses. Give the details a look, and select your plan:

Bronze – Free

  • Contacts
  • Quotes
  • Invoices
  • Bills
  • Products
  • Payments
  • Transactions
  • Reports

Silver – $1/month

  • All Bronze features
  • Opportunities
  • Pipelines
  • Task
  • Lead
  • Email Alerts
  • Customization

Gold – $2/month

  • All Silver features
  • Social CRM
  • Facebook Integration
  • Twitter Integration
  • Email Marketing
  • Rest APIs

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Pricing Details

Pricing Details

Learn more about Roboeyelabs pricing Learn more about CustomerICare pricing
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Supported Integrations

Supported Integrations

Roboeyelabs integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • QuickBooks
  • Xero
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Contact Email

Contact Email

support@roboeyelabs.com sales@customericare.com
Features

Features

Roboeyelabs FEATURES

  • Contacts
  • Quotes
  • Invoices
  • Bills
  • Products
  • Payments
  • Transactions
  • Reports
  • Opportunities
  • Pipelines
  • Task
  • Lead
  • Email Alerts
  • Customization
  • Social CRM
  • Facebook Integration
  • Twitter Integration
  • Email Marketing
  • Rest APIs
  • Xero Integration
  • QuickBook Integration

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which solution will perform best in your case it might be a sound idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular each product is and how large is its online presence. For instance, in case of Facebook CustomerICare has 1001 likes on their official profile while Roboeyelabs profile is liked by 0 people.