Compare Roboeyelabs vs. CustomerICare

Purchasing the suitable CRM Software product is as straightforward as assessing the good and poor functionalities and terms offered by CustomerICare and Roboeyelabs. Here it's also possible to match their all round scores: 7.0 for CustomerICare vs. 8.0 for Roboeyelabs. Or you can verify their general user satisfaction rating, 85% for CustomerICare vs. 100% for Roboeyelabs. We suggest that you put some effort and study their specific functions and decide which one is the better alternative for your organization. Likewise, don’t forget to factor in your company’s or industry’s unique case, for instance, a multilingual software for a global staff or a mobile app to help you work away from your office. In the event you want to quickly identify the optimal Accounting Software according to our experts we suggest you check out one of these services: FreshBooks, Xero, Zoho Books.
Comparison

Roboeyelabs

VS

CustomerICare

VS

Roboeyelabs screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Cost

Cost

$1

$22

Price Scheme

Price Scheme

Free | Monthly payment Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

A comprehensive business management application that improves customer relationships, sales activities, business opportunities, inventory, and bookkeeping.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Integrations

Integrations

Roboeyelabs integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • QuickBooks
  • Xero
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Pricing Details

Pricing Details

Learn more about Roboeyelabs pricing Learn more about CustomerICare pricing
Available Features

Available Features

Roboeyelabs FEATURES

  • Contacts
  • Quotes
  • Invoices
  • Bills
  • Products
  • Payments
  • Transactions
  • Reports
  • Opportunities
  • Pipelines
  • Task
  • Lead
  • Email Alerts
  • Customization
  • Social CRM
  • Facebook Integration
  • Twitter Integration
  • Email Marketing
  • Rest APIs
  • Xero Integration
  • QuickBook Integration

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Vendor Email

Vendor Email

support@roboeyelabs.com sales@customericare.com
Customer Support

Customer Support

Phone Live Support
Available Plans

Available Plans

Roboeyelabs offers three SMB and enterprise pricing plans, including a free one for startups and small businesses. Give the details a look, and select your plan:

Bronze – Free

  • Contacts
  • Quotes
  • Invoices
  • Bills
  • Products
  • Payments
  • Transactions
  • Reports

Silver – $1/month

  • All Bronze features
  • Opportunities
  • Pipelines
  • Task
  • Lead
  • Email Alerts
  • Customization

Gold – $2/month

  • All Silver features
  • Social CRM
  • Facebook Integration
  • Twitter Integration
  • Email Marketing
  • Rest APIs

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Languages

Languages

USA, UK, Canada, International International
Phone No.

Phone No.

8943048148
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Types of Clients

Types of Clients

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You don’t want exclusively a wide set of features and adjustable pricing packages from a credible CRM Software. Almost as crucial as key features is a quality customer support. You want to make sure that in a situation where you have any questions about CustomerICare or Roboeyelabs, or you face some problems, or perhaps you’ll want to ask for a certain update or functionality useful to your team you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to enjoy individual training or at the very least an FAQ you can use.