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Compare Rising Star Reviews vs. CustomerICare

There are many CRM Software products in the market today. The ideal way to find out which app fits your needs best is to compare them side by side. For instance, here you can review CustomerICare and Rising Star Reviews for their overall score (7.0 vs. 8.0, respectively) or their user satisfaction rating (85% vs. 100%, respectively). You can also review their capabilities and pricing stipulations and other valuable facts below. When matching products make sure you check their similar functions and mark their differences to obtain a clearer picture of both deals. Similarly, keep in mind to assess non-core features including security, backup, intuitiveness, and customer service. Our team put a lot of effort to review all popular CRM Software services that you can find on the market, but among them these three caught our special attention: HubSpot CRM, Salesforce CRM, Freshdesk.
Compare

Rising Star Reviews

VS

CustomerICare

VS

Rising Star Reviews screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Price

Price

$20

$22

Pricing Type

Pricing Type

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Rising Star Reviews is a simple, easy to use customer review platform that helps you gather reviews and other feedback from real customers.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Pricing Details

Pricing Details

Learn more about Rising Star Reviews pricing Learn more about CustomerICare pricing
Available Features

Available Features

Rising Star Reviews FEATURES

  • Automated Email Requests
  • Star Rating System
  • Negative Review Management
  • Publish to Review Sites
  • Integrations

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Languages Supported

Languages Supported

English English
Contact Phone

Contact Phone

8943048148
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Company Email

Company Email

info@RisingStarReviews.com sales@customericare.com
Types of Support

Types of Support

Phone Live Support
Pricing Info

Pricing Info

Rising Star Reviews offer a single SMB and enterprise pricing plan for only $20 a month. The plan includes:

  • Automated Email Requests
  • Star Rating System
  • Negative Review Management
  • Publish to Review Sites
  • Integrations

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Customer Types

Customer Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Integrations

Integrations

Rising Star integrates with a large number of business systems and applications, including prominent names such as:

  • Yelp
  • Google
  • Facebook
  • TripAdvisor
  • Angie’s List
  • Zillow

 

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Vendor's Address

Vendor's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No CRM Software will be perfect enough to cater to all the requirements of a company. Even though main functionalities of CustomerICare and Rising Star Reviews are obviously a priority you should also carefully explore the integrations provided by every software. Very often you will already be using other types of B2B software in your company and it’s much wiser to choose apps that integrate well with one another. That way you will be able to be certain of an effortless transfer of data between your teams and software used, which can significantly reduce time devoted to migrating between one software and the other.