Compare REVE Chat vs. CustomerICare

Purchasing the proper CRM Software product is as easy as contrasting the strong and low characteristics and terms offered by CustomerICare and REVE Chat. Here you can also match their overall scores: 7.0 for CustomerICare vs. 8.0 for REVE Chat. Or you can check their general user satisfaction rating, 85% for CustomerICare vs. 98% for REVE Chat. We suggest that you take some time to review their unique features and decide which one is the better alternative for your business. Moreover. remember to factor in your company’s or industry’s special circumstances, for instance, a multilingual solution for a global staff or a mobile version to help you work away from your office. In the event you would like to quickly decide on the top Customer Support Software according to our review team we suggest you take a look at one of these services: LiveAgent, Freshdesk, Samanage.
Compare

REVE Chat

VS

CustomerICare

VS

REVE Chat screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

85% ?

Price

Price

$12

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Phone Number

Phone Number

+1-863-582-5276 8943048148
Available Devices

Available Devices

Windows
Android
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Plans

Available Plans

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Pricing Details

Pricing Details

Learn more about REVE Chat pricing Learn more about CustomerICare pricing
Company's Address

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Popular Clients

Popular Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Company Email

Company Email

support@revechat.com sales@customericare.com
Available Integrations

Available Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Available Features

Available Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Languages

Languages

USA, UK, Canada, International, Germany, India, Spain, France, Russia, Italy, Portugal International
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t count on exclusively a wide range of functionalities and scalable pricing from a reliable CRM Software. Almost as significant as key features is a quality customer support. You want to make sure that if you have any questions about CustomerICare or REVE Chat, or you struggle with some problems, or perhaps you’ll need to request a specific change or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy individual training or at least a knowledge base you can use.