Compare REVE Chat vs. CustomerICare

To successfully get the most useful and productive Customer Support Software for your company, you should compare products available on the market. For example, here you may match CustomerICare’s overall score of 7.0 against REVE Chat’s score of 8.0. You can even compare their general user satisfaction: CustomerICare (85%) vs. REVE Chat (98%). What’s more, you can evaluate their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to pick the best software for your situation. Of course you should know your particular requirements to realize which software addresses those needs. In case you you would like to quickly decide on the more reliable Customer Support Software according to our review team we suggest you try out one of these products: Samanage, Zendesk, Freshdesk.
Comparison

REVE Chat

VS

CustomerICare

VS

REVE Chat screenshot CustomerICare screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

85% ?

Pricing

Pricing

$12

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

General Description

General Description

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Pricing Details

Pricing Details

Learn more about REVE Chat pricing Learn more about CustomerICare pricing
Contact Phone

Contact Phone

+1-863-582-5276 8943048148
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Types of Support

Types of Support

Phone Live Support
Training
Phone Live Support
Devices Supported

Devices Supported

Windows
Android
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Email Address

Email Address

support@revechat.com sales@customericare.com
Available Integrations

Available Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Available Features

Available Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Vendor's Address

Vendor's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Languages

Languages

English, Germany, India, Spain, France, Russia, Italy, Portugal English
Cost Details

Cost Details

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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The software examined on this page are merely a sliver of our complete Customer Support Software category and you should keep in mind that there could be better options out there. If you want to ensure you make the wisest choice for your company we definitely encourage you to try out more apps first. You may also want to check out our top 10 Customer Support Software ranking to find out which products are currently the highest-ranking ones and dominate the market.