Compare CustomerICare vs. REVE Chat

Purchasing the proper CRM Software product is as easy as contrasting the strong and low characteristics and terms offered by CustomerICare and REVE Chat. Here you can also match their overall scores: 7.0 for CustomerICare vs. 8.0 for REVE Chat. Or you can check their general user satisfaction rating, 85% for CustomerICare vs. 98% for REVE Chat. We suggest that you take some time to review their unique features and decide which one is the better alternative for your business. Moreover. remember to factor in your company’s or industry’s special circumstances, for instance, a multilingual solution for a global staff or a mobile version to help you work away from your office. We did our best to prepare reviews of all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, LiveAgent, Samanage.
Compare

CustomerICare

VS

REVE Chat

VS

CustomerICare screenshot REVE Chat screenshot
Pricing Details

Score

Our Score

7.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

85% ?

Client Satisfaction

98% ?

Price

Price

$22

$12

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Guide your web visitors and nurture them to become leads and make more conversions.
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Useful Links
Phone Number

Phone Number

8943048148 +1-863-582-5276
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Android
Mac
Web-based
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Plans

Available Plans

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager
Pricing Details

Pricing Details

Learn more about CustomerICare pricing Learn more about REVE Chat pricing
Company's Address

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Support Types

Support Types

Phone Live Support
Phone Live Support
Training
Popular Clients

Popular Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Company Email

Company Email

sales@customericare.com support@revechat.com
Available Integrations

Available Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
Available Features

Available Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK
Languages

Languages

International USA, UK, Canada, International, Germany, India, Spain, France, Russia, Italy, Portugal
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t count on exclusively a wide range of functionalities and scalable pricing from a reliable CRM Software. Almost as significant as key features is a quality customer support. You want to make sure that if you have any questions about CustomerICare or REVE Chat, or you struggle with some problems, or perhaps you’ll need to request a specific change or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy individual training or at least a knowledge base you can use.