Compare RevampCRM vs. CustomerICare

Examining products to get the best CRM Software does not always have to be tough. On our review platform, we enable you to match CustomerICare and RevampCRM and right away see their varying features. We allow you to examine their features, supported devices, customer support, pricing rates, terms, and more. You can also review their overall score (7.0 for CustomerICare vs. 8.6 for RevampCRM) and overall customer satisfaction level (85% for CustomerICare vs. 100% for RevampCRM). Take your time and review your leading alternatives and determine which one is right for your company. Similarly, you have to assess the vendor’s credibility; are they reliable and will they still be operating in a few years time? Users who don't have much time or need a CRM Software recommendation from our team might want to examine these top choices for the current year: HubSpot CRM, Freshdesk, Pipedrive.
Product

RevampCRM

VS

CustomerICare

VS

RevampCRM screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

8.6 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Cost

Cost

$10

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

Winner of our 2016 Experts' Choice Award. A sales and marketing CRM for small business that helps to automate reporting and streamline workflow.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Supported Integrations

Supported Integrations

  • Mailchimp
  • Zendesk
  • HubSpot
  • Wufoo
  • Constant Contact
  • LinkedIn
  • Dropbox
  • Google Drive
  • Harvest
  • Formstack
  • Active Campaign
  • Surveymonkey
  • Freshdesk
  • Microsoft Live
  • Google Calendar
  • Yahoo
  • Madmimi
  • Getresponse
  • MeetUp
  • JotForm
  • InInbox
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Client Types

Client Types

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
Company Email

Company Email

sales@revampco.com sales@customericare.com
Pricing Page

Pricing Page

Learn more about RevampCRM pricing Learn more about CustomerICare pricing
Features

Features

RevampCRM FEATURES

  • Campaigns
  • Contact Management
  • CRM and Sales Dashboards
  • CRM and Sales Reports
  • Developer API
  • Email Marketing / SMS Marketing
  • Email Templates
  • Marketing Automation
  • Opportunity Management
  • Sales Tracking
  • Task Management

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Popular Clients

Popular Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Pricing Info

Pricing Info

RevampCRM offers three flexible pricing plans adjusted to various needs of companies. You can also sign up for a 30-day free trial that will let you test all the key features of the software.

Small Business Plans

Strawberry Plan – Free

Everything you need to manage your customers, prospects, and sales:

  • 1 User
  • Contact Management
  • Segmentation
  • Sales Pipeline Management
  • 50MB storage

Orange Plan – $10 per user/month (billed annually) or $12/user/month (billed monthly)

Best for companies with sales teams:

  • Contact Management
  • Segmentation
  • Sales Pipeline Management
  • Sales Automation
  • Email Marketing 5,000 emails/mo
  • Automation
  • 20+ premium integrations including FreshBooks, MailChimp, Freshdesk, Harvest, Wufoo, Dropbox and more
  • 2 GB Storage

Shopify Plan

Pineapple Plan – $16 per user/month (billed annually) or $19/user/month (billed monthly)

Best for companies with sales teams and/or online store:

  • Shopify Integration
  • Contact Management
  • eCommerce Segmentation
  • Email Marketing 5,000 emails/mo
  • Automation
  • 20+ premium integrations including FreshBooks, MailChimp, Freshdesk, Survey-Monkey, Wufoo, Gmail and more
  • 2 GB Storage

Features included in all plans:

  • Custom Fields
  • Internal Invoices
  • Internal Tickets
  • Open and Secure APIs
  • Product Management
  • Reporting
  • Tag Management
  • Task Management
  • Unlimited Contacts

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Languages

Languages

English, China, Germany, India, Japan English
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Customer Support

Customer Support

Ticket
Phone Live Support
Vendor's Address

Vendor's Address

8400 Normandale Lake Blvd., Suite 920,
Minneapolis, MN 55434,
United States
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Phone No.

Phone No.

8943048148
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as essential as useful features and user support quality are pricing options provided by CustomerICare and RevampCRM. While pricing should not be the sole factor it’s definitely a significant thing to think about. You should look for a flexible pricing package that can be matched with your team size and effortlessly scaled up when your business expands. Be sure that you don’t pick packages that have extra features that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can usually benefit from more affordable prices. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and provides you with a reliable overview of what it feels like to work with CustomerICare and RevampCRM.