Compare Remotia CRM vs. CustomerICare

If you’re experiencing a hard time deciding on the best CRM Software product for your situation, we suggest that you compare the available software and discover which solution offers more benefits. In particular, here you can compare CustomerICare (overall score: 7.0; user rating: 85%) vs. Remotia CRM (overall score: 6.9; user rating: 100%) for their overall performance. It's also possible to see which one provides more features that you need or which has better pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly boost the likelihood of obtaining the right product for your company. Pay attention to other factors of the software for example ease-of-use, adaptability, scalability, and pricing plans. We know that not all businesses have the time to scrutinize dozens of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Samanage, LiveAgent.
Compare

Remotia CRM

VS

CustomerICare

VS

Remotia CRM screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

6.9 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Pricing

Pricing

by quote

$22

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

Remotia’s business intelligence software modules are designed to offer a great leverage to compete and successfully outperform day-to-day businesses challenges.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Customer Support

Customer Support

Phone
Phone Live Support
Integrations

Integrations

Remotia supports integrations with the following business systems and applications:

  • Bitium
  • Google Apps
  • Active Directory
  • LDAP
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Contact Address

Contact Address

PeconGroup Inc.
113 Barksdale Prof. Center
Newark, DE 19711-3258
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Page

Pricing Page

Learn more about Remotia CRM pricing Learn more about CustomerICare pricing
OS Supported

OS Supported

Windows
Windows
Linux
Android
iPhone/iPad
Mac
Available Plans

Available Plans

Pricing by quote. Contact Remotia CRM directly for more enterprise pricing information.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact No.

Contact No.

1-888 880 2012 8943048148
Available Languages

Available Languages

USA, UK, Canada International
Prominent Customers

Prominent Customers

Volvo, GE Capital, Saab, SciTech Publications Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Features

Features

Remotia CRM FEATURES

  • Client Management System
  • Inventory Management
  • Campaign manager and campaign status
  • Notes
  • Advanced Search
  • Administrators’ control
  • Permission rights
  • Personalized settings
  • Log call and tasks
  • Comprehensive reporting system

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Business Size

Business Size

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
Company Email

Company Email

press@pecongroup.com sales@customericare.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you test various CRM Software products you shouldn’t just look at their features list and provided pricing plans. Keep in mind the service must be meeting your work processes and business so the more flexible their offer the better. Explore which OSes are supported by CustomerICare and Remotia CRM and be certain you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, as this may be a critical factor for many firms.