Compare CustomerICare vs. Remotia CRM

If you’re experiencing a hard time deciding on the best CRM Software product for your situation, we suggest that you compare the available software and discover which solution offers more benefits. In particular, here you can compare CustomerICare (overall score: 7.0; user rating: 85%) vs. Remotia CRM (overall score: 6.9; user rating: 100%) for their overall performance. It's also possible to see which one provides more features that you need or which has better pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly boost the likelihood of obtaining the right product for your company. Pay attention to other factors of the software for example ease-of-use, adaptability, scalability, and pricing plans. In case you you want to quickly find the top Customer Support Software according to our review team we suggest you examine these services: Freshdesk, LiveAgent, Samanage.
Compare

CustomerICare

VS

Remotia CRM

VS

CustomerICare screenshot Remotia CRM screenshot
Pricing Page

Total Score

Our Score

7.0 ?

Our Score

6.9 ?

Client Experience

Client Experience

Client Experience

85% ?

Client Experience

100% ?

Pricing

Pricing

$22

by quote

Price Scheme

Price Scheme

Monthly payment | Quote-based Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

Guide your web visitors and nurture them to become leads and make more conversions.
Remotia’s business intelligence software modules are designed to offer a great leverage to compete and successfully outperform day-to-day businesses challenges.
Easy Links
Customer Support

Customer Support

Phone Live Support
Phone
Integrations

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Remotia supports integrations with the following business systems and applications:

  • Bitium
  • Google Apps
  • Active Directory
  • LDAP
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
PeconGroup Inc.
113 Barksdale Prof. Center
Newark, DE 19711-3258
Pricing Page

Pricing Page

Learn more about CustomerICare pricing Learn more about Remotia CRM pricing
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Available Plans

Available Plans

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Pricing by quote. Contact Remotia CRM directly for more enterprise pricing information.

Contact No.

Contact No.

8943048148 1-888 880 2012
Available Languages

Available Languages

International USA, UK, Canada
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens Volvo, GE Capital, Saab, SciTech Publications
Features

Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Remotia CRM FEATURES

  • Client Management System
  • Inventory Management
  • Campaign manager and campaign status
  • Notes
  • Advanced Search
  • Administrators’ control
  • Permission rights
  • Personalized settings
  • Log call and tasks
  • Comprehensive reporting system
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Freelancers
Company Email

Company Email

sales@customericare.com press@pecongroup.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you test various CRM Software products you shouldn’t just look at their features list and provided pricing plans. Keep in mind the service must be meeting your work processes and business so the more flexible their offer the better. Explore which OSes are supported by CustomerICare and Remotia CRM and be certain you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, as this may be a critical factor for many firms.