Compare Qobrix CRM vs. CustomerICare

Buying the best CRM Software product is all about evaluating numerous solutions and figuring out the top software for your specific needs. Our unique process will give you an instant look at the general rating of CustomerICare and Qobrix CRM. For total quality and performance, CustomerICare scored 7.0, while Qobrix CRM scored 8.0. On the other hand, for user satisfaction, CustomerICare earned 85%, while Qobrix CRM earned N/A%. Below it's also possible to check their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. One critical feature to evaluate is if the software can enable and disable limitations on various types of users to protect any sensitive company data. We know that not all businesses have the time to try out dozens of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: LiveAgent, Samanage, Freshdesk.
Compare

Qobrix CRM

VS

CustomerICare

VS

Qobrix CRM screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

85% ?

Pricing

Pricing

by quote

$22

Pricing Model

Pricing Model

Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

QobrixCRM is a powerful and flexible generic CRM System that is configured to work around your exact processes.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Company Email

Company Email

sales@customericare.com
Features

Features

Qobrix CRM FEATURES

Qobrix FX
  • Forex CRM System
  • Trader’s Cabinet
  • Member’s Area
  • Forex Websites
  • Forex Integrations
Qobrix RE
  • Real Estate CRM System
  • Property Management
  • Document Management
  • Content Management
  • Client Portal
  • Agent Portal
  • White Label System
  • Real Estate Websites
QobrixHUB
  • Dashboards
  • User Authentication and Access Control Management)
  • Articles (News, Announcements)
  • Forums
  • Documents
  • Galleries
  • FAQs
  • Video content
  • Sliders

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Languages

Languages

USA, UK, Canada, International International
Company's Address

Company's Address

International House
1-6 Yarmouth Place
Mayfair, London W1J 7BU
United Kingdom
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Plans

Available Plans

Quobrix’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Prominent Clients

Prominent Clients

XM.com, Argus FX, Trust One Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Pricing Details

Pricing Details

Learn more about Qobrix CRM pricing Learn more about CustomerICare pricing
Supported Integrations

Supported Integrations

Qobrix provides an API for all integrations and integrates easily with any kind of API from 3rd party providers.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact Phone

Contact Phone

+44-(0)-203-053-3621/22 8943048148
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The products examined on this page are merely a sliver of our entire CRM Software category and you should take into account that there could be better services available. If you would like to guarantee you make the optimal decision for your company we strongly suggest that you test more solutions first. You may also want to study our top 10 CRM Software ranking to find out which services are currently the best ones and dominate the market.