Compare Qobrix CRM vs. CustomerICare

When you need an effective CRM Software product for your enterprise you have to make time to assess various options. It doesn’t have to be tricky, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can see CustomerICare’s overall score of 7.0 and compare it against Qobrix CRM’s score of 8.0; or CustomerICare’s user satisfaction level at 85% versus Qobrix CRM’s N/A% satisfaction score. The assessment will help you find out the good and bad points of each program, and choose which fits you requirements better. On top of the robust features, the solution that’s simple to grasp and use is always the better product. Those of you who are pressed for time or would like to get a CRM Software advice from our team might want to take a look at these top choices for the current year: Pipedrive, HubSpot CRM, Freshdesk.
Software

Qobrix CRM

VS

CustomerICare

VS

Qobrix CRM screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

85% ?

Cost

Cost

by quote

$22

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

QobrixCRM is a powerful and flexible generic CRM System that is configured to work around your exact processes.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Prominent Clients

Prominent Clients

XM.com, Argus FX, Trust One Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact Address

Contact Address

International House
1-6 Yarmouth Place
Mayfair, London W1J 7BU
United Kingdom
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Languages

Available Languages

English English
Available Integrations

Available Integrations

Qobrix provides an API for all integrations and integrates easily with any kind of API from 3rd party providers.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Contact Email

Contact Email

sales@customericare.com
Pricing Details

Pricing Details

Learn more about Qobrix CRM pricing Learn more about CustomerICare pricing
Available Plans

Available Plans

Quobrix’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Phone No.

Phone No.

+44-(0)-203-053-3621/22 8943048148
Available Features

Available Features

Qobrix CRM FEATURES

Qobrix FX
  • Forex CRM System
  • Trader’s Cabinet
  • Member’s Area
  • Forex Websites
  • Forex Integrations
Qobrix RE
  • Real Estate CRM System
  • Property Management
  • Document Management
  • Content Management
  • Client Portal
  • Agent Portal
  • White Label System
  • Real Estate Websites
QobrixHUB
  • Dashboards
  • User Authentication and Access Control Management)
  • Articles (News, Announcements)
  • Forums
  • Documents
  • Galleries
  • FAQs
  • Video content
  • Sliders

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which service will work best for your business it might be a sensible idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular a given solution is and how extensive is its online presence. For instance CustomerICare Twitter account has currently 1144 followers. At the same time Qobrix CRM Twitter is followed by 0 users.