Compare ProProfs Knowledge Base vs. CustomerICareYou can use our scoring system to give you a general idea which Customer Support Software product is better for your company. For overall product quality, CustomerICare attained 7.0 points, while ProProfs Knowledge Base received 8.5 points. Meanwhile, for user satisfaction, CustomerICare scored 85%, while ProProfs Knowledge Base scored 100%. Specifics of their features, tools, supported platforms, customer service, plus more are given below to help you get a more accurate analysis. Don’t forget to get only the features that you need to avoid wasting cash for tools that you won’t be using. At the moment, the best solutions in our Customer Support Software category are: Freshdesk, Zendesk, Samanage.
|Free | Monthly payment | Annual Subscription||Monthly payment | Quote-based|
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution to manage and distribute employee and organizational knowledge.
Guide your web visitors and nurture them to become leads and make more conversions.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
| 6800 Altamor Drive,|
Los Angeles, CA 90045, USA
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Learn more about ProProfs Knowledge Base pricing||Learn more about CustomerICare pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
ProProfs Knowledge Base supports integration with the following business systems and applications:
|Sony, Dell, Cisco, Harvard University, Yale University||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|List of Features|
List of Features
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In the event you are still having doubts about which product will work best for your company it may be a good idea to check out each service’s social metrics. These metrics are frequently a way to see how popular each service is and how wide is its online presence. For instance, in case of Facebook CustomerICare has 1001 likes on their official page while ProProfs Knowledge Base profile is liked by 19782 people.