Compare Pluck vs. CustomerICareBuying the ideal Customer Support Software product is all about comparing different solutions and identifying the top software for your specific needs. Our unique process gives you an instant look at the general rating of CustomerICare and Pluck. For general quality and performance, CustomerICare scored 7.0, while Pluck scored 7.5. On the other hand, for user satisfaction, CustomerICare earned 85%, while Pluck earned 93%. Below you can also look at their functions, terms, plans, etc. to find out which program will be more suitable for your situation. One key feature to evaluate is if the application can enable/disable permissions on various types of users to limit the exposure of any sensitive company data. We are aware that not all businesses have the time to test a wide range of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Salesforce Essentials.
|Quote-based||Monthly payment | Quote-based|
Pluck provides a collection of community apps for the management of online reviews and ratings.
Guide your web visitors and nurture them to become leads and make more conversions.
|List of Features|
List of Features
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Nestle, Mattel, L'Oreal, Walgreens||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Austin, TX|| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|+1 (512) 519-3232||8943048148|
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Types of Support|
Types of Support
|Learn more about Pluck pricing||Learn more about CustomerICare pricing|
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In case you are still having doubts about which product will work best for your business it might be a sound idea to check out each service’s social metrics. Such metrics are usually a sign of how popular every service is and how wide is its online presence. For example CustomerICare Twitter account has currently 1144 followers. At the same time Pluck Twitter is followed by 2874 users.