Compare PlanPlus Online vs. CustomerICare

With various functions, pricing, details, and more to check, finding the right CRM Software for your business is tricky. But by using our system, you can easily match the functions of CustomerICare and PlanPlus Online including their general score, respectively as: 7.0 and 7.6 for overall score and 85% and 100% for user satisfaction. You can also assess them feature by feature and see which application is a more effective fit for your business. Remember to get a free trial first prior to subscribing to get a firsthand experience how the software can help you in real scenarios. Our team put a lot of effort to review all popular Customer Support Software products offered on the market, but among them these three deserved our special attention: Freshdesk, Samanage, LiveAgent.
Software

PlanPlus Online

VS

CustomerICare

VS

PlanPlus Online screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

7.6 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Pricing

Pricing

$34.99

$22

Price Scheme

Price Scheme

Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

PlanPlus Online is planning and organization software that increases individual effectiveness and allows you to build a Culture of Productivity.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Email Address

Email Address

sales@planplusonline.com sales@customericare.com
List of Features

List of Features

PlanPlus Online FEATURES

  • Online Calendar
  • ABC-123 Prioritized Tasks
  • Daily Notes Organizer
  • Planning Wizards
  • Goal Tracking
  • Cloud based, browser or mobile access
  • Technical Support via Email
  • Manage Contacts & Organizations
  • Project Manager
  • Sales Opportunity Tracking
  • Outlook/Gmail Integration
  • Email Center
  • Professional Features
  • Multi User / Access Control
  • Custom fields & Page Layouts
  • Website Integration
  • Drip and Blast Email Marketing Campaigns
  • Email and Phone Support
  • Designated Account Manager

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Prominent Customers

Prominent Customers

Integrated Financial Services, Dermapen LLC, McIntyre Construction, COmmCap Advisors Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Cost Details

Cost Details

PlanPlus Online offers three online editions that can suit to varying business needs while providing the same productivity engine. All three plans come with a 7-day free trial period.

Personal ($69.99 / year)

Designed to help individual workers manage and organize their stuff with a digital business planner. Features include:

  • Online Calendar
  • ABC-123 Prioritized Tasks
  • Daily Notes Organizer
  • Planning Wizards
  • Goal Tracking
  • Cloud based, browser or mobile access
  • Technical Support via Email

Professional ($34.99/month/user)

A digital alternative to the traditional paper planner plus premium business tools. Includes all Personal plan features and the following ones:

  • Manage Contacts & Organizations
  • Project Manager
  • Sales Opportunity Tracking
  • Outlook/Gmail Integration
  • Email Center
  • Technical Support via Email

Business (starts at $199.99 plus 5 users)

Best choice for large organizations and teams that require topnotch collaboration and CRM functionalities on top of planning and organization features. Comes with all Professional tools plus includes:

  • Multi User / Access Control
  • Custom fields & Page Layouts
  • Website Integration
  • Drip and Blast Email Marketing Campaigns
  • Email and Phone Support
  • Designated Account Manager

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact Address

Contact Address

3216 Highland Drive #302, Salt Lake City, Utah 84106 ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Details

Pricing Details

Learn more about PlanPlus Online pricing Learn more about CustomerICare pricing
Languages

Languages

USA, UK, Canada International
Supported Integrations

Supported Integrations

PlanPlus Online supports integration with a variety of business systems and applications:

  • Google Calendar
  • Gmail
  • Google Contacts
  • Microsoft Outlook
  • Google Maps
  • BingMaps
  • Mapquest
  • Skype / JaJah / SIP
  • LinkedIn
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Contact No.

Contact No.

(801) 438-3460 8943048148
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as crucial as useful features and client support responsiveness are pricing plans made available by CustomerICare and PlanPlus Online. Even though cost should not be the sole element it’s surely a significant thing to consider. You should expect a flexible pricing plan that can be matched with your company size and painlessly scaled up every time your company expands. You should be certain you don’t select packages that have complex functionalities that you won’t find useful and always try to get in touch with the vendor directly because enterprises can often count on discounts. You should also try out a free trial or demo of each app to spend at least some time using it. It’s a valuable experience that doesn’t require you to invest any money and provides you with a solid overview of what it feels like to work with CustomerICare and PlanPlus Online.