Compare PlanPlus Online vs. CustomerICare

Getting the suitable CRM Software product is as straightforward as comparing the solid and weak characteristics and terms offered by CustomerICare and PlanPlus Online. Here you can also match their general scores: 7.0 for CustomerICare vs. 7.6 for PlanPlus Online. Or you can verify their general user satisfaction rating, 85% for CustomerICare vs. 100% for PlanPlus Online. We suggest that you put some effort and examine their differences and determine which one is the better option for your company. Likewise, bear in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual app for a global staff or a mobile platform to help you work on the go. In the event you have to quickly locate the optimal CRM Software according to our experts we recommend you examine these services: Pipedrive, Freshdesk, HubSpot CRM.
Product

PlanPlus Online

VS

CustomerICare

VS

PlanPlus Online screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

7.6 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Cost

Cost

$12

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

PlanPlus Online is planning and organization software that increases individual effectiveness and allows you to build a Culture of Productivity.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Pricing Details

Pricing Details

Learn more about PlanPlus Online pricing Learn more about CustomerICare pricing
Company Email

Company Email

sales@planplusonline.com sales@customericare.com
Languages Supported

Languages Supported

English English
Contact Address

Contact Address

3216 Highland Drive #302, Salt Lake City, Utah 84106 ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Features

Features

PlanPlus Online FEATURES

  • Online Calendar
  • ABC-123 Prioritized Tasks
  • Daily Notes Organizer
  • Planning Wizards
  • Goal Tracking
  • Cloud based, browser or mobile access
  • Technical Support via Email
  • Manage Contacts & Organizations
  • Project Manager
  • Sales Opportunity Tracking
  • Outlook/Gmail Integration
  • Email Center
  • Professional Features
  • Multi User / Access Control
  • Custom fields & Page Layouts
  • Website Integration
  • Drip and Blast Email Marketing Campaigns
  • Email and Phone Support
  • Designated Account Manager

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Available Integrations

Available Integrations

PlanPlus Online supports integration with a variety of business systems and applications:

  • Google Calendar
  • Gmail
  • Google Contacts
  • Microsoft Outlook
  • Google Maps
  • BingMaps
  • Mapquest
  • Skype / JaJah / SIP
  • LinkedIn
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Pricing Plans

Pricing Plans

Three editions are available for a variety of user needs ranging from personal planning and productivity to robust CRM solutions for business planning, team collaboration, sales automation and everything in between. Below are the subscription prices:

Essentials – $14/user per month or $12/user per month (billed annually)

  • All-in-one planner (contacts, calendars, tasks and notes)
  • Data sync with popular platforms
  • Planning
  • Mobile apps

Professional – $39/user per month or $29/user per month (billed annually)

  • All Essentials features, plus:
  • Sales management
  • Organizations/Accounts
  • Email integration
  • Process automation

Business – $59/user per month or $49/user per month (billed annually)

  • All features including:
  • Project management
  • Marketing automation
  • Customization
  • Access control

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Prominent Clients

Prominent Clients

Integrated Financial Services, Dermapen LLC, McIntyre Construction, COmmCap Advisors Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Types of Support

Types of Support

Phone
Ticket Training
Phone Live Support
Phone Number

Phone Number

(801) 438-3460 8943048148
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and experiences that we offered in this table were collated from official company websites, marketing content available online, real-life experience from real clients as well as our individual hands-on use of each app by an expert. We put a lot of effort to thoroughly study each software, so we not only examine it ourselves, but we also correlate our findings with views of other users from the SaaS community.