Compare CustomerICare vs. PHC FX

If you need to have a convenient way to learn which CRM Software product is better, our exclusive algorythm gives CustomerICare a score of 7.0 and PHC FX a score of 6.6 for all round quality and performance. At the same time, CustomerICare is rated at 85%, while PHC FX is rated 100% for their user satisfaction level. You can also examine their product details, such as functions, tools, options, plans, prices, and others. Check if the application allows you to customize a few of its processes to ensure the app matches your own business workflows. If you would like to quickly locate the top Customer Support Software according to our review team we recommend you check out the following services: Samanage, Freshdesk, LiveAgent.
Compare

CustomerICare

VS

PHC FX

VS

CustomerICare screenshot PHC FX screenshot
Pricing Details

Our Score

Our Score

7.0 ?

Our Score

6.6 ?

Client Experience

Client Experience

Client Experience

85% ?

Client Experience

100% ?

Pricing

Pricing

$22

$49.76

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

Overview

Overview

Guide your web visitors and nurture them to become leads and make more conversions.
Designed to provide the best business solutions, PHC FX is a complete business solution that offers a wide range of functionality at an affordable price.
Quick Links
Contact Phone

Contact Phone

8943048148 +44 207 608 5057
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Mac
Features

Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

PHC FX FEATURES

  • Control Leads and Opportunities
  • Dedicated Support Email
  • Create discounts for each customer or item
  • Favorite and recent actions
  • Complete Customer Management
  • Quick links and recent forms
  • Deduct Tax Automatically
  • Access all your analytics, metrics everywhere
  • Dialogue Time Control
  • Simultaneous Users
  • Data Import
  • Multi-company
  • Ticket Management
  • Create invoices according to your needs
  • Discount tables by customer type/item type
  • Complete integration between products
  • Split Payments
  • Sales Team Management
  • Manage your Documents Online
  • Multilingual
Support Types

Support Types

Phone Live Support
Phone Live Support
Ticket Training
Integrations

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

None indicated.

Email Address

Email Address

sales@customericare.com
Pricing Details

Pricing Details

Learn more about CustomerICare pricing Learn more about PHC FX pricing
Cost Details

Cost Details

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Here are the PHC FX cost details:

PHC FX (Business) offers free trial and subscription versions. For the subscription version, you can choose an annual plan or pay on a monthly basis.

Net edition
£31.71 per month ($49.76) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £11.97 ; Database 500Mb £6.3

  • Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
  • Any and All Invoicing Documents
  • Profitability Analytics and Metrics

Max edition

£50.12 per month ($78.65) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £20.9 ; Database 500Mb £6.3

  • Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
  • Any and All Invoicing Documents
  • Profitability Analytics and Metrics
  • Checks
  • Compound Products
  • Control Bad Credit
  • Discounts
  • Discounts

The price of a PHC FX system includes:

  • Unlimited Traffic
  • Knowledge Base
  • Independent Training
  • Datacenter Host
  • Interactive Manuals
  • Security and Backups
  • Upgrades

 

Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Freelancers
Languages Supported

Languages Supported

International UK
Vendor's Address

Vendor's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Suite LP23252
Lower Ground Floor
145-157 St John Street
London
EC1V 4PW
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens Adobe Portugal, Microsoft Portugal, Wiz Interactive, N2K, Sunergetic, Gumelo
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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The services compared on this page are only a small part of our full CRM Software category and you should remember that there may be better services out there. If you would like to guarantee you make the wisest choice for your team we strongly encourage you to compare more software first. You can also consider to study our top 10 CRM Software ranking to find out which services are now the best ones and dominate the market.