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Compare Pareto CRM vs. CustomerICare

Finding the ideal CRM Software product is all about cross-checking various solutions and determining the top application for your specific needs. Our exclusive algorythm gives you a quick look at the general rating of CustomerICare and Pareto CRM. For overall quality and performance, CustomerICare scored 7.0, while Pareto CRM scored 8.0. On the other hand, for user satisfaction, CustomerICare earned 85%, while Pareto CRM earned 100%. Below you can also look at their features, terms, plans, etc. to find out which software will be more appropriate for your needs. One critical element to check is if the software lets you to enable/disable restrictions on various types of users to secure any confidential business data. We know that not all companies have the time to scrutinize a large number of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the CRM Software category are: HubSpot CRM, Freshdesk, Freshsales.
Compare

Pareto CRM

VS

CustomerICare

VS

Pareto CRM screenshot CustomerICare screenshot
Pricing Details

Our Score

Our Score

5.5 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Pricing

Pricing

$17

$22

Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

General Description

General Description

Pareto CRM is a simple, yet effective CRM & project management tool for SMBs that want to manage their projects, set measurable goals and track progress better.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Pricing Details

Pricing Details

Learn more about Pareto CRM pricing Learn more about CustomerICare pricing
Customer Types

Customer Types

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
Languages

Languages

English English
Vendor's Address

Vendor's Address

Tohu 10-13
Tallinn 12013
Estonia
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Info

Pricing Info

Depending on the number of users, Pareto CRM offers four SMB and enterprise pricing plans to consider. Give the details a look, and choose the option that works the best for your business:

Freelancer – $17/month

  • 1 to 3 users
  • All Features
  • Unlimited projects
  • Unlimited free clients
  • 3GB space

Start-up – $53/month

  • Up to 10 users
  • All Features
  • Unlimited projects
  • Unlimited free clients
  • 10GB space

Small Business – $89/month

  • Up to 15 users
  • All Features
  • Unlimited projects
  • Unlimited free clients
  • 15GB space

Large Team – $149/month

  • Up to 30 users
  • All Features
  • Unlimited projects
  • Unlimited free clients
  • 30GB space

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Available Features

Available Features

Pareto CRM FEATURES

  • Project Management
  • Client Management
  • Ticket Support
  • Time Tracking
  • Calendar Management
  • Internal Messaging
  • Payments
  • Invoices
  • Quotations
  • Dashboard
  • File Sharing
  • Reporting

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Support Types

Support Types

Phone Live Support
Ticket
Phone Live Support
Contact Email

Contact Email

info@paretocrm.com sales@customericare.com
Integrations

Integrations

Pareto CRM integrates with the following business systems and applications:

  • Stripe
  • PayPal
  • 2CheckOut
  • Authorize.net
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Phone Number

Phone Number

+372-524-0837 8943048148
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be enough to simply compare CustomerICare and Pareto CRM against each other. Even though specific features, pricing and customer experience are all crucial and should be included when making a final choice, you should also check out the recognition and awards claimed by every software. Very often a less known software may turn out to be an excellent choice that was distinguished with industry awards such as our Supreme Software Award which reveals that regardless of limited market presence it’s a significant contender to the solutions that rule the market.