Compare Parature vs. CustomerICareYou have such a huge number of Customer Support Software options in today’s state of that industry that deciding on the best product may be confusing. On our comparison page, you can easily examine the features, terms and conditions, available plans, and more details of CustomerICare and Parature. You can also evaluate their score (7.0 for CustomerICare vs. 7.2 for Parature) and user satisfaction level (85% for CustomerICare vs. 98% for Parature). The scores and ratings give you a solid idea how these two software products perform. Moreover, check if the software can integrate with your current business apps to guarantee greater productivity. Those of you who want to save some time or want a Customer Support Software suggestion from our team might want to try out these top choices for this year: Zendesk, Freshdesk, Salesforce Essentials.
|Quote-based||Monthly payment | Quote-based|
Microsoft’s Parature platform helps to build knowledge, provide self-service support, and manage multi-channel interactions.
Guide your web visitors and nurture them to become leads and make more conversions.
|List of Features|
List of Features
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Contact the vendor directly for a price quote.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Learn more about Parature pricing||Learn more about CustomerICare pricing|
Parature supports the following integrations:
|Coremetrics, Elsevier, ExtendMedia, Florida Virtual School, Hitachi Data Systems||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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Every time you select a product that you think will be an actual asset for your team you shouldn’t only limit yourself to what reviewers have to say about it. Quite frequently personal experience with the service may change, depending on your own goals and requirements. This is why in our reviews we also offer our User Satisfaction Rating for each product to give you an immediate overview of how real users of CustomerICare and Parature rate their experience with the solution. Our algorithm is based on complex analysis of product mentions on other sites, social media as well as blogs, so you will receive a full and credible picture of what other people think about every service. In this case CustomerICare has a total satisfaction rating at 85% while for Parature 98% of people claim they had a positive experience with it.