Compare Outseta vs. CustomerICare

It’s a good idea to use our scoring system to give you a general idea which CRM Software product is more suitable for your company. For overall product quality, CustomerICare received 7.0 points, while Outseta gained 8.0 points. At the same time, for user satisfaction, CustomerICare scored 85%, while Outseta scored 100%. Details about their unique elements, tools, supported platforms, customer support, plus more are provided below to give you a more precise review. Don’t forget to choose only the functions that you need so you don’t waste resources for features which are redundant. As of now, the most popular services in our Business Process Management Software category are: Promapp, Nintex, Bpm’online.
Comparison

Outseta

VS

CustomerICare

VS

Outseta screenshot CustomerICare screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Price

Price

$30

$22

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Monthly payment | Quote-based
Detailed Review

Detailed Review

General Description

General Description

Outseta is the only all-in-one platform integrating subscription billing, email marketing, support, CRM, and reporting tools that reduces costs, maintenance, and helps SaaS start-ups get off the ground faster.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Available Support

Available Support

Live Support
Ticket Training
Phone Live Support
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Email Address

Email Address

geoff@outseta.com sales@customericare.com
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Company's Address

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Languages

Languages

USA, UK, Canada, International International
Pricing Info

Pricing Info

Outseta offers a free plan for single users, as well as a single enterprise pricing plan for team. Give the details a look, and make your purchase:

Free

  • 1 User
  • 500 Contacts
  • CRM
  • Email broadcasts
  • Drip email campaigns
  • Customer support ticketing system
  • Knowledgebase
  • Subscription billing
  • SaaS metrics & reporting

Paid Plan – $40/month/additional user or $30/month/additional user (annual billing)

  • All features
  • 2000 contacts per additional user

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Types of Customers

Types of Customers

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Outseta pricing Learn more about CustomerICare pricing
Supported Integrations

Supported Integrations

Outseta integrates with the following business systems and applications:

  • Hubspot CRM
  • Pipedrive
  • MailChimp
  • Drip
  • Zendesk
  • Intercom
  • Groove
  • Recurly
  • Chargify
  • Chart Mogul
  • Baremetrics
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
List of Features

List of Features

Outseta FEATURES

  • Email Broadcasts
  • Drip Email Campaigns
  • Customer Support Ticketing System
  • Subscription and Billing Tools
  • CRM
  • Knowledgebase
  • Complete Account Records
  • Recurring Billing Platform
  • Track SaaS Key Metrics

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Contact No.

Contact No.

8943048148
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The services analyzed on this page are merely a small part of our full CRM Software category and you should remember that there could be more desirable alternatives out there. If you want to guarantee you make the best possible choice for your company we strongly suggest that you analyze more apps first. You may also want to check out our top 10 CRM Software list to learn which services are currently the highest-rated ones and dominate the market.