Compare Orchard Collaboration vs. CustomerICareYou have such a wide range of Customer Support Software alternatives in today’s state of that industry that deciding on the best product may be frustrating. On our comparison page, we let you assess the functions, pricing terms, available plans, and more details of CustomerICare and Orchard Collaboration. You can assess their score (7.0 for CustomerICare vs. 7.3 for Orchard Collaboration) and user satisfaction level (85% for CustomerICare vs. 97% for Orchard Collaboration). The scores and ratings provide you with an overall idea how these two software products perform. Moreover, check if the software can integrate with your current business apps to promote greater productivity. Users who are pressed for time or would like to get a Customer Support Software advice from our experts might want to try out these top choices for the current year: Samanage, LiveAgent, Freshdesk.
|Free||Monthly payment | Quote-based|
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Guide your web visitors and nurture them to become leads and make more conversions.
|List of Features|
List of Features
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Learn more about Orchard Collaboration pricing||Learn more about CustomerICare pricing|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
Orchard Collaboration is a system available completely for free.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.
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No Customer Support Software will be able to solve all the needs of a specific team. While main features of CustomerICare and Orchard Collaboration are obviously a priority you should also thoroughly explore the integrations offered by every app. Very often your team will already be working with other types of B2B software in your company and it’s much better to select services that integrate well with each other. That way you will be able to be certain of an effortless exchange of data between your teams and software used, which can considerably reduce time wasted on migrating between one service and the other.