Compare NterAKT vs. CustomerICare

Various firms want different types of CRM Software. To understand well which solution fits your needs, think about reviewing various options feature by feature along with their terms and pricing. Furthermore, you will get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system. The results are: CustomerICare (7.0) vs. NterAKT (8.0) for overall quality and usefulness; CustomerICare (85%) vs. NterAKT (100%) for user satisfaction rating. Check out their high and weaker points and see which software is a better choice for your company. An effective, simple way is to write the pros and cons of both solutions next to each other and find out which app is better. We know that not all businesses have the time to examine a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Pipedrive, HubSpot CRM, Freshdesk.
Comparison

NterAKT

VS

CustomerICare

VS

NterAKT screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Price

Price

by quote

$22

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

NterAKT by RapidValue is a digital customer engagement suite that enhances end-customer experience, attracts customers, and increases loyalty.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Pricing Info

Pricing Info

Pricing information is available upon request. Contact the vendor directly to get a quote for your company.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Company Size

Company Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact Phone

Contact Phone

+1 925-398-3344 8943048148
Languages

Languages

English English
Pricing Details

Pricing Details

Learn more about NterAKT pricing Learn more about CustomerICare pricing
Prominent Customers

Prominent Customers

Nike, Puma, US Polo Assn., Helios, William Penn Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Contact Address

Contact Address

7901 Stoneridge Drive Suite #225,
Pleasanton, CA 94588
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
List of Features

List of Features

NterAKT FEATURES

  • nGage Module
  • Interactive Dashboard
  • Delight Meter
  • Control Center
  • Digital Customer Insight Management
  • Questionnaires
  • User Ratings
  • Customized Ratings
  • nAble Module
  • Digital Product Catalog
  • Social Integration
  • Order Management
  • Seamless Navigation
  • Inventory Details
  • Predictive Analytics
  • nAide Module
  • Real-time Content Sharing
  • Quiz
  • Contests
  • Dynamic Leaderboard
  • Staff Feedback and Evaluation
  • Rewards System
  • Dynamic Assignments

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Vendor Email

Vendor Email

sales@customericare.com
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Integrations

Integrations

NterAKT integrates seamlessly with different CRMs, loyalty systems, and Point-of-Sale (POS).

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Types of Support

Types of Support

Phone
Ticket Training
Phone Live Support
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You don’t want exclusively a broad set of useful tools and scalable pricing from a popular CRM Software. Almost as significant as core features is a quality customer support. You want to make sure that if you have any questions about CustomerICare or NterAKT, or you face some problems, or maybe you’ll need to request a certain update or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to benefit from personal training or at least an FAQ you can use.