Compare CustomerICare vs. NicereplyGetting the perfect Customer Support Software for your business is vital to improving your company’s productivity. In our platform, it is simple to compare different solutions to see which one is the ideal software for your requirements. Here you can match CustomerICare vs. Nicereply and look at their overall scores (7.0 vs. 7.7, respectively) and user satisfaction rating (85% vs. 88%, respectively). It's also possible to analyze the details of rates, terms, plans, features, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to scale the features and pricing to complement your sales growth or lack of it. Right now, the most significant solutions in our Customer Support Software category are: Freshdesk, LiveAgent, Samanage.
|Monthly payment | Quote-based||Monthly payment|
Guide your web visitors and nurture them to become leads and make more conversions.
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
Nicereply offers three plans and a 30-day free trial on all accounts:
|International||USA, UK, Ireland, Canada, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ|
|Learn more about CustomerICare pricing||Learn more about Nicereply pricing|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||Thomson Reuters, Asana, Optimizely, Xamarin|
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
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The software examined on this page are only a sliver of our complete Customer Support Software category and you should take into account that there could be better options available. If you want to make sure you make the wisest choice for your company we strongly encourage you to analyze more services first. You may also want to study our top 10 Customer Support Software ranking to see which products are now the best ones and leaders in the market.