Compare Nicereply vs. CustomerICareGetting the appropriate Customer Support Software product is as straightforward as contrasting the good and weaker characteristics and terms offered by CustomerICare and Nicereply. Here you can also match their total scores: 7.0 for CustomerICare vs. 8.5 for Nicereply. Or you can check their general user satisfaction rating, 85% for CustomerICare vs. 88% for Nicereply. We suggest that you spend some time to review their differences and figure out which one is the better option for your business. Moreover. don’t forget to factor in your company’s or industry’s special circumstances, such as, a multilingual solution for a global staff or a mobile version to help you work on the go. We are aware that not all companies have the time to scrutinize dozens of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Samanage, Freshdesk.
|Monthly payment||Monthly payment | Quote-based|
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Guide your web visitors and nurture them to become leads and make more conversions.
Nicereply offers three plans and a 30-day free trial on all accounts:
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ|| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English|
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
|Thomson Reuters, Asana, Optimizely, Xamarin||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Types of Support|
Types of Support
|Learn more about Nicereply pricing||Learn more about CustomerICare pricing|
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In case you are still having second thoughts about which product will work best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how large is its online presence. For example CustomerICare Twitter profile has currently 1144 followers. At the same time Nicereply Twitter is followed by 916 people.