Compare Mila vs. CustomerICare

Choosing the right Customer Support Software for your business is not that easy with a lot of features, choices, and terms to choose from. On the other hand, relying on our website will make it possible for you to streamline the selection process by showing all main apps in one place. As an illustration, you can contrast CustomerICare and Mila for their features and overall scores, in this case, 7.0 and 8.0, respectively. Likewise, you can compare which product has superior general user satisfaction rating: 85% (CustomerICare) and 97% (Mila) to determine which software is the better option for your business. Don’t simply pick the solution with the lowest price, but the service that offers the most cost-effective value. We know that not all people have the time to examine dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Sales Software category are: HubSpot Sales, Pipedrive, Unomy.
Product

Mila

VS

CustomerICare

VS

Mila screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

85% ?

Cost

Cost

€4,99

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

Mila is a networking system that allows users to organize their contact lists, and sync them into any marketing, sales, or CRM program.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Languages

Languages

USA, UK, Canada, International International
Pricing Info

Pricing Info

Mila offers several SMB and enterprise pricing plans adjusted to the different number of contacts you wish to include. A free trial is also available.

Give the details a look, and select your plan:

  • Over 300 contacts managed = € 4,99
  • Over 1000 contacts managed = € 7,50
  • Over 2.000 contacts managed = € 10
  • Over 3.000 contacts managed = € 15
  • Over 4.000 contacts managed = € 20
  • Over 5.000 contacts managed or more = € 25

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Pricing Details

Pricing Details

Learn more about Mila pricing Learn more about CustomerICare pricing
List of Features

List of Features

Mila FEATURES

  • Google Sing In
  • Inbox Auto-Scan
  • Automated syncing
  • Contact Tracking
  • Contact Info Modification
  • Sorting Contacts to Lists

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Vendor's Address

Vendor's Address

Singel 542
1017 AZ Amsterdam
Netherlands
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Vendor Email

Vendor Email

sales@customericare.com
Supported Integrations

Supported Integrations

Mila integrates with the following business systems and applications:

  • Pipedrive
  • MailChimp
  • Eventbrite
  • Highrise
  • Gmail
  • Zapier
  • Facebook
  • Twitter
  • LinkedIn
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Phone No.

Phone No.

+31 (0)20-261-47-39 8943048148
Available Support

Available Support

Phone
Phone Live Support
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Popular Customers

Popular Customers

The Things Network, UPRISE festival Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Customer Types

Customer Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please note that while both CustomerICare and Mila may offer a top quality array of features each product may be created for a different company size. If you are studying different apps you may want to focus on a business type they are catering to. Some elements may scale up with no problem for big enterprises but if you own a small or mid-sized business it’s often better to refrain paying for advanced functionalities that you might never use.