Compare Method CRM vs. CustomerICare

If you’re getting a difficult time selecting the best CRM Software product for your situation, it’s a good idea to do a comparison of the available software and find out which solution offers more advantages. For instance, here you can compare CustomerICare (overall score: 7.0; user rating: 85%) vs. Method CRM (overall score: 6.9; user rating: 98%) for their overall performance. You can even see which one provides more functions that you need or which has better pricing plans for your current budget. Using a clear table to compare their features will significantly improve the possibility of finding the right product for your company. Take a closer look at other factors of the software for example ease-of-use, flexibility, scalability, and pricing plans. We did our best to review all popular CRM Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Pipedrive, HubSpot CRM, Salesforce CRM.
Software

Method CRM

VS

CustomerICare

VS

Method CRM screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

6.9 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

98% ?

Client Experience

85% ?

Cost

Cost

$25

$22

Price Scheme

Price Scheme

Free | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

General Description

General Description

Nurture leads, stay on top of what each customer needs and grow your sales.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Popular Customers

Popular Customers

HME Mobility & Accessibility, GTM Landscaping, Dean Markley, Textbook Painting, Remis Power systems Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices

Available Devices

Windows
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Supported Integrations

Supported Integrations

Add-Ons

  • AERO Workflow Management for QB Desktop
  • AERO Workflow Management for QB Online
  • Method Expense Reports for QB Desktop
  • Method Field Services for QB Desktop
  • Method Professional Services for QB Desktop
  • Method Scheduling & Invoicing for QB Online
  • NEXT, Practice Management Tool for QB Desktop
  • SaaSphalt for QB Desktop
  • You Rang for QB Desktop

Integrations

  • Gmail
  • Outlook
  • MailChimp
  • SmartVault
  • Method API for third-party app integration
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Languages Supported

Languages Supported

USA, UK, Canada International
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Email Address

Email Address

method@method.me sales@customericare.com
Contact Phone

Contact Phone

1.888.925.6238 8943048148
Pricing Details

Pricing Details

Learn more about Method CRM pricing Learn more about CustomerICare pricing
Customer Types

Customer Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Available Features

Available Features

Method CRM FEATURES

Contact Management
  • Keep real-time activity history
  • Unlimited contacts per record
  • Customer service tickets
  • Automatic “lead status only”
  • Share opportunities
  • Share calendars
  • Share documents with assigned roles
QuickBooks Sync
  • Method Integration Engine allows easy integration
  • Real-time sync for invoices, time track entries and customer data
  • Access CRM in web browser anywhere
  • QuickBooks lists syncing
  • QuickBooks transaction syncing
  • View all QuickBooks transactions in one place
Supported Editions
  • QuickBooks Desktop USA supports Pro, Premier, Enterprise 2004 and higher.
  • QuickBooks Desktop UK, Canada supports Pro, Premier, Enterprise 2008 and higher.
  • QuickBooks Desktop Australia supports Pro, Premier 2008/2009 and higher.
  • QuickBooks Online USA: All editions supported.
  • International versions of QuickBooks Online not yet supported.
  • Remote hosting via RightNetworks and Insynq
Fully customizable
  • Invoice customization (logo and colors)
  • Drag-and-drop tools
  • Custom fields and tables
  • Custom screens
  • Custom buttons and actions
  • Custom reports, charts and graphs
Web payment
  • Customer payment portal to view and pay invoices
  • Payment gateways: Intuit Merchant Services; PSi Gate; Authorize.Net
  • Accepts PayPal

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Company's Address

Company's Address

57 Spadina Ave. Suite 210
Toronto, ON
M5V 2J2, Canada
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Info

Pricing Info

Here are the Method CRM cost details:

Method CRM offers two plans that allow you to cancel or downgrade any time, or shift from trial to subscription within 30 days.

Free trial (no credit card, no contract required) 30 days with fully featured Method CRM Pro.

Method CRM ($25 per user/month) Standard package with the following features: customer and vendor portal; access QuickBooks customers, vendors and employees; access QuickBooks transactions; access QuickBooks data on mobile phone browser; and track phone calls, emails, and reminders.

Method CRM Pro (most popular, $40 per user/month) Fully featured plan including the following functions not available in standard package: advanced customization; create your own business app; free installation of Method Field Services or Method Scheduling & Invoicing app; and ability to share and download screens and apps.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Please pay attention to the fact that while both CustomerICare and Method CRM may offer a reliable array of features each service could be designed for a different company size. If you are analyzing various solutions you may want to give some attention to a business size they are aimed at. Some elements may scale up well for big enterprises but if you run a small or medium business it’s usually better to refrain paying for complex features that you might never have a chance to use.