Compare LionDesk vs. CustomerICare

To ensure that you acquire the most effective and productive CRM Software for your company, you have to compare products available on the market. For instance, here you may match CustomerICare’s overall score of 7.0 against LionDesk’s score of 8.7. You can even compare their general user satisfaction: CustomerICare (85%) vs. LionDesk (100%). Moreover, you can assess their good and bad points feature by feature, including their terms and conditions and costs. By comparing products you are sure that you pick the right software for your business. Of course you should know your specific needs to realize which solution meets those needs. We did our best to review all popular CRM Software services available out there, but among all the ones we reviewed these three caught our special attention: HubSpot CRM, Zendesk, Freshdesk.
Product

LionDesk

VS

CustomerICare

VS

LionDesk screenshot CustomerICare screenshot
Pricing Page

Our Score

Our Score

8.7 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Price

Price

$25

$22

Pricing Type

Pricing Type

Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

A CRM Software for real estate professionals that has video email and video texting capabilities, as well as, marketing and transaction management.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Available Support

Available Support

Phone
Phone Live Support
Supported Integrations

Supported Integrations

LionDesk supports the following integrations:

  • Zillow
  • Trulia
  • Realtor.com
  • RealGeeks
  • AgentFire
  • iFound Agent
  • Wolfnet IDX
  • IDX Broker
  • BombBomb
  • Zapier
  • Facebook
  • Dotloop
  • JotForms
  • MLS
  • MyPlus
  • SalesDialers
  • Outlook Office 365
  • Wufoo Forms
  • Placester IDX
  • Yahoo
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Page

Pricing Page

Learn more about LionDesk pricing Learn more about CustomerICare pricing
Pricing Info

Pricing Info

For as much as $25 a month, LionDesk offers a professional contact management plan for all users. Here are the details:

LionDesk Professional

  • $25 Per Month
  • Full CRM / Contact Management
  • Video Emails
  • Video Texting
  • 3rd Party & IDX Lead Importing
  • Instant Auto-Responders
  • Custom Drip Campaigns
  • Custom Email and Text Templates
  • Contact Buckets/Lists
  • Schedule Outbound Emails
  • Inbound/Outbound Texting
  • Detailed Email Tracking/Reporting
  • Document Storage
  • Task & To-Do’s with Reminders
  • Daily/Weekly/Monthly/Agenda Calendar
  • Social Media Lookup
  • Property Management
  • Property Task Plans and Workflow
  • Distribute Leads to Team Members
  • Team Contact Sharing
  • Click-To-Call using your Caller ID
  • Automatic Outbound Call Tracking
  • Broker Team Reporting
  • Text 2 Sell (Sign Riders)
  • Google Calendar/Gmail/Contacts
  • 3rd Party Email Sync

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact Email

Contact Email

contact@liondesk.com sales@customericare.com
Available Languages

Available Languages

English English
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
List of Features

List of Features

LionDesk FEATURES

  • Video Emails
  • Video Texting
  • 3rd Party Lead Importing
  • Property Management
  • Property Task Plans
  • Text 2 Sell
  • Auto-Responders
  • Lead Distribution
  • Enhanced Drip Campaigns
  • Document Management
  • Email Tracking
  • Automatic Outbound Call Tracking
  • Team Contact Sharing
  • Social Media Management
  • Broker Functions
  • Deal and Pipeline Management

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Phone No.

Phone No.

+1-760-501-8582 8943048148
Vendor's Address

Vendor's Address

5937 Darwin Court, Suite 101
Carlsbad, CA 92008
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you research various CRM Software products you shouldn’t simply explore their list of features and provided pricing packages. Pay attention to the fact that the solution must be meeting your work processes and company so the more flexible their offer the better. Explore which OSes are supported by CustomerICare and LionDesk and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this may be a key element for many companies.