Compare KANA Express vs. CustomerICareA good way to find the correct Customer Support Software product for your organization is to cross-check the solutions against each other. Here you can compare CustomerICare and KANA Express and see their features compared in detail to help you pick which one is the more effective product. Likewise, you can review their overall ratings, such as: overall score (CustomerICare: 7.0 vs. KANA Express: 6.5) and user satisfaction (CustomerICare: 85% vs. KANA Express: 96%). Examine their varying features and similarities and see which one outperforms the other. Moreover, think about how your business will look like in the future; will your business outgrow the app in the next couple of years? In the event you want to quickly decide on the top Customer Support Software according to our review team we recommend you take a look at these solutions: Zendesk, Salesforce Essentials, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Guide your web visitors and nurture them to become leads and make more conversions.
KANA Express operates well with the following business solutions and systems:
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Types of Support|
Types of Support
| 2550 Walsh Ave, Suite 120|
Santa Clara, CA 95051
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English|
|Learn more about KANA Express pricing||Learn more about CustomerICare pricing|
|Tilburg University, DAS, Windesheim||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
Pricing available by quote only. Contact KANA Express directly to learn more about their pricing details.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
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No Customer Support Software will be perfect enough to cover all the needs of a specific team. While core functionalities of CustomerICare and KANA Express are important you should also thoroughly study the integrations provided by every software. Very often your team will already be using various kinds of B2B software in your company and it’s definitely wiser to choose products that integrate well with one another. If you do that you can be certain of a smooth exchange of data between your teams and apps, which can considerably reduce time spent on migrating between one service and the next.