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Compare iPresent vs. CustomerICare

When scouting for the ideal CRM Software for your firm it is recommended that you examine the functions, pricing, as well as other important info regarding the product and vendor. Here, you can examine the parallels and distinctions between CustomerICare (overall score at 7.0 and user satisfaction at 85%) and iPresent (overall score at 8.3 and user satisfaction at 89%). It's also possible to check out their particulars elements, for example tools, plans, pricing, conditions, etc. Moreover, read the terms closely for information on hidden costs, such as, setup fees, separate support plan, upgrade fees, storage fees, and other similar charges. In the event you have to quickly find the top Collaboration Software according to our review team we advise you examine one of these products: dapulse, Asana, Wrike.
Comparison

iPresent

VS

CustomerICare

VS

iPresent screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.3 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

89% ?

Client Satisfaction

85% ?

Pricing

Pricing

$21.00

$22

Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

iPresent gets rich, mobile-optimized content into the hands of your sales teams.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Phone No.

Phone No.

44 1420 81425 8943048148
Languages

Languages

English English
Vendor's Address

Vendor's Address

955 Benecia Ave Sunnyvale, California 94085 United States ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Email Address

Email Address

hello@ipresent.com sales@customericare.com
Popular Customers

Popular Customers

3M, Evian, Panasonic Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Customer Support

Customer Support

Phone
Training
Phone Live Support
Pricing Details

Pricing Details

Learn more about iPresent pricing Learn more about CustomerICare pricing
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Company Size

Company Size

Large Enterprises Small Business | Large Enterprises | Medium Business
Available Features

Available Features

iPresent FEATURES

  • Enterprise class content management
  • Fully customizable
  • All common file types are supported: PDF, PPT, Video, HTML5
  • Apps for Windows 8.1, iOS, and Android
  • Individual “briefcase” for bespoke content
  • Live broadcast to other devices
  • Push notifications when you are distributing content
  • Single Sign-on (SSO) integration
  • Translation support to handle multinational content
  • Whiteboarding to mark up presentations
  • High impact sales presentations
  • Detailed user analytics
  • Data encrypted on mobile devices
  • Email your business content from within the app
  • Full and documented API for enterprise system integration
  • Kiosk mode for self-service at events
  • Offline storage of content, so you have no need for WiFi
  • Share read-only content across organizations
  • Full support for data forms
  • User group management for your content and feature permissions

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Pricing Info

Pricing Info

The tool offers a 14-day free trial.

Trial

  • Resource Library Storage Limit: 500MB
  • Live Content Set Limit: 3
  • User Limit: up to 5 users
  • Minimum user count: 1
  • Comprehensive analytics
  • iPresent Multicast
  • Multi-platforms

Standard: $21 per user per month

  • Resource Library Storage Limit: 5GB
  • Live Content Set Limit: 3
  • User Limit: can purchase up to 10 users
  • Minimum user count: 1
  • Comprehensive analytics
  • iPresent Multicast
  • Multi-platforms

Pro: $30 per user per month

  • Resource Library Storage Limit: unlimited
  • Live Content Set Limit: unlimited
  • User Limit: unlimited
  • Minimum user count: 1
  • Comprehensive analytics
  • iPresent Multicast
  • Multi-platforms
  • Built-in  multi language support
  • Telephone support
  • Advanced user management
  • Kiosk mode
  • Web access
  • iPresent briefcase: 500MB

Enterprise: Price on application (contact the company for pricing)

  • Resource Library Storage Limit: unlimited
  • Live Content Set Limit: unlimited
  • User Limit: unlimited
  • Minimum user count: 50
  • Comprehensive analytics
  • iPresent Multicast
  • Multi-platforms
  • Built-in  multi language support
  • Telephone support
  • Advanced user management
  • Kiosk mode
  • Web access
  • iPresent briefcase: 2GB
  • Service Level Agreement
  • Private App Distribution & Custom Icon
  • API access
  • Volume Discount Program

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Supported Integrations

Supported Integrations

  • Salesforce
  • Dropbox
  • Oracle Document Cloud
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you select a software that you are sure will work best for your business you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently personal experience with the product may change, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you a quick impression of how real users of CustomerICare and iPresent estimate their contact with the software. Our system is built around detailed analysis of product appearances on other sites, social networks and blogs, so you will get a complete and credible landscape of what other users think about every product. In this example CustomerICare got a total satisfaction rating at 85% while for iPresent 89% of people claim they had a positive experience with it.