Compare CustomerICare vs. IdeaScaleComparing CustomerICare and IdeaScale, you can actually see which Customer Support Software product is the better option. This guarantees that your organization can get the most productive and efficient application. You can examine the specifics, including available tools, prices, plans offered by each vendor, offer stipulations, etc. We also let you evaluate their total scores to know which one seems to be better. CustomerICare has 7.0 points for overall quality and 85% rating for user satisfaction; while IdeaScale has 7.8 points for overall quality and 97% for user satisfaction. Likewise, you can also check which vendor is more reliable by sending an email request to both vendors and find out which company replies without delays. We know that not all people have the time to try out a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, LiveAgent, Samanage.
|Monthly payment | Quote-based||Free | Annual Subscription|
Guide your web visitors and nurture them to become leads and make more conversions.
IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|1506 19th St. N.W. Suite 4, Washington, D.C. 20036|
|Learn more about CustomerICare pricing||Learn more about IdeaScale pricing|
|International||USA, UK, Canada, China, India, Japan|
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
All the basic tools to jumpstart your tinkering process. Features include:
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Both plans come with the following features:
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||Bayada, City of Atlanta, Columbia University, EA, NBC. NASA|
|8943048148||+1 (800) 549-9198|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises|
IdeaScale integrates with:
Page last modified
Please note that even though both CustomerICare and IdeaScale may have a top quality set of features every app might be designed for a different business size. If you are comparing features you may want to give some attention to a company type they are aimed at. Specific features may scale up effectively for huge enterprises but if you have a small or medium company it’s usually more sensible to refrain paying for customized functionalities that you might never have a chance to use.