Compare HipChat vs. CustomerICareYou can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your business. For overall product quality, CustomerICare earned 7.0 points, while HipChat gained 8.8 points. At the same time, for user satisfaction, CustomerICare scored 85%, while HipChat scored 90%. Details about their functions, tools, supported platforms, customer service, etc. are provided below to give you a more correct comparison. Don’t forget to get only the features that you need so you don’t waste money for features that are unnecessary. We know that not all people have the time to examine a large number of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Collaboration Software category are: Wrike, Asana, dapulse.
|Monthly payment||Monthly payment | Quote-based|
HipChat is a communications platform designed specifically for business team chatting.
Guide your web visitors and nurture them to become leads and make more conversions.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
HipChat Basic – Free
HipChat Plus – $2/user/month
All HipChat Basic features plus:
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Expedia, Netflix, Dropbox, Salesforce||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
| Level 6, 341 George St|
Sydney, NSW, 2000, Australia
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|USA, UK, Canada, China, India||International|
|+61 2 9262 1443||8943048148|
HipChat supports integrations with the following business systems and applications:
|Learn more about HipChat pricing||Learn more about CustomerICare pricing|
|List of Features|
List of Features
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You should pay attention to the fact that while both CustomerICare and HipChat may have an excellent range of features every software could be created for a different business size. If you are studying different apps you may want to give some attention to a business type they are catering to. Some elements might scale up effectively for big enterprises but if you have a small or mid-sized business it’s frequently better to stay away from paying for advanced features that you might never have a chance to use.