Compare Gro CRM vs. CustomerICare

You have such a huge number of CRM Software solutions in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, it is simple to evaluate the features, pricing conditions, available plans, and more details of CustomerICare and Gro CRM. You can evaluate their score (7.0 for CustomerICare vs. 8.0 for Gro CRM) and user satisfaction level (85% for CustomerICare vs. 100% for Gro CRM). The scores and ratings present you with a solid idea how these two software products perform. In addition, check if the solution can integrate with your current business apps to guarantee greater productivity. Our team put a lot of effort to review all popular CRM Software services offered on the market, but among them these three deserved our special attention: Pipedrive, HubSpot CRM, Insightly.
Product

Gro CRM

VS

CustomerICare

VS

Gro CRM screenshot CustomerICare screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Cost

Cost

$14.99

$22

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Gro CRM is a customer relationship management solution created for small businesses and is built to work exclusively with Mac and iOS devices.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Supported Integrations

Supported Integrations

Gro CRM integrates with the following business systems and applications:

  • Apple iCloud Drive
  • Apple Maps
  • Integrated Phone, Messaging, and FaceTime
  • Apple Pencil
  • Apple Smart Keyboard
  • WordPress
  •  Stripe
  • Gro CRM REST API
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Email Address

Email Address

sales@grocrm.com sales@customericare.com
Pricing Page

Pricing Page

Learn more about Gro CRM pricing Learn more about CustomerICare pricing
Contact No.

Contact No.

+1-628-333-9160 8943048148
Cost Details

Cost Details

Gro CRM offers three CRM plans for users to choose from. Give the details a look, and select the best plan for your company:

 

Gro CRM Solo: $14.99 (Annualy or monthly)

  • Contatcs and accounts
  • Deals
  • Task management
  • Documents management
  • Calendar
  • Tags
  • Notifications
  • Email integration

Gro CRM Basic: $24.99 (Annualy or monthly)

  • All Solo features
  • Inventory management
  • Order management
  • Quotes and invoices
  • Reports
  • Data exports

Gro CRM Pro: $49.99 (Annualy or monthly)

  • All Basic features
  • Role based permissions
  • Call center management
  • Expenses and receipt tracking
  • Geo location – Maps & Directions
  • Status & Scoring

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
OS Supported

OS Supported

iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Languages

Languages

USA, UK, Canada, International International
List of Features

List of Features

Gro CRM FEATURES

  • Sales Dashboard
  • Contacts and Customer Relationship Management
  • Opportunity and Deal Management
  • Task Management
  • Call Queue Managment
  • Calendar Events
  • File and Document Management
  • Email Intelligence and Integration
  • Status Board Analytics
  • Metrics and History Reporting
  • Sales Reporting and Analytics
  • Inventory Management
  • Invoicing and Quotes
  • Purchase Order Management
  • Payment Processing
  • Receipt and Expense Tracking

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Contact Address

Contact Address

101 California St., Suite 2710
San Francisco, California 94111
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you are still having second thoughts about which app will work best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every app is and how big is its online presence. For instance, in case of Facebook CustomerICare has 1001 likes on their official profile while Gro CRM profile is liked by 0 users.