Compare CustomerICare vs. GreenRope

Getting the suitable CRM Software product is as straightforward as contrasting the good and weak features and terms offered by CustomerICare and GreenRope. Here it's also possible to match their all round scores: 7.0 for CustomerICare vs. 8.0 for GreenRope. Or you can check their general user satisfaction rating, 85% for CustomerICare vs. 100% for GreenRope. We suggest that you spend some time to examine their specific functions and determine which one is the better alternative for your company. What’s more keep in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual software for a global staff or a mobile app to help you work on the go. As of now, the most popular solutions in our Customer Support Software category are: Samanage, Freshdesk, LiveAgent.
Compare

CustomerICare

VS

GreenRope

VS

CustomerICare screenshot GreenRope screenshot
Pricing Page

Score

Our Score

7.0 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

85% ?

Customer Experience

100% ?

Pricing

Pricing

$22

$149

Price Scheme

Price Scheme

Monthly payment | Quote-based Monthly payment
Detailed Review

Detailed Review

Overview

Overview

Guide your web visitors and nurture them to become leads and make more conversions.
A platform for companies seeking an all-in-one solution that still has that rare theme of simplicity that other CRM platforms just don't have.
Useful Links
Cost Details

Cost Details

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

No matter how big or small your business is, how limited or generous your budget is, GreenRope has a product plan that will suit your business needs as well as your finances. GreenRope offers 7 priced packages each with a free trial option. On top of that, each version comes with unlimited users and unlimited emails.

Here are the details:

Starter – $149/month

  • 1,000 Contacts

Prime – $199/month

  • 3,000 Contacts

Pro – $249/month

  • 5,000 Contacts

Premium – $299/month

  • 7,500 Contacts

Powerhouse – $349/month

  • 10,000 Contacts

Supreme – $449/month

  • 25,000 Contacts

Ultimate – $699/month

  • 50,000 Contacts

*Custom enterprise pricing plans are also available for over 50,000 contacts.

Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Integrations

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

GreenRope supports integration with the following business systems and applications:

  • Salesforce
  • WordPress
  • Outlook
  • Microsoft CRM
  • GoToMeeting
  • QuickBooks
  • QuickBooks Online
  • Olark Live Chat
  • Magento
  • Gmail Gadget
Pricing Page

Pricing Page

Learn more about CustomerICare pricing Learn more about GreenRope pricing
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens Digital Strategy, Assured Space, Organik SEO, OraPub
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

International USA, UK, Canada, China, Germany, India, Japan
Customer Support

Customer Support

Phone Live Support
Phone Live Support
Ticket
Email Address

Email Address

sales@customericare.com support@greenrope.com
Vendor's Address

Vendor's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
249 South Highway 101
Suite 525, Solana Beach
CA, 92075, United States
List of Features

List of Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

GreenRope FEATURES

  • Complete CRM
  • Marketing Automation
  • Email Marketing
  • Event Management
  • Calendar Booking
  • Websites & Analytics
  • Social Network Marketing
  • Project Management
  • SMS/MMS/Call Management
  • Surveys
  • Tracking & Stats
  • Templates
  • Advanced Marketing Tools
  • Social Collaboration
  • CRM Mobile App
  • Lead Capture Forms
  • Wiki
  • Lead Scoring
  • Ticketing
  • Predictive Analytics
  • Ecommerce
  • Video Tracking
Contact Phone

Contact Phone

8943048148 +1-442-333-7577.
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare CustomerICare and GreenRope against one another. Even though useful tools, pricing plans and customer comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by every app. In many cases a less known app may turn out to be an amazing choice that was distinguished with B2B awards such as our Experts’ Choice Award which reveals that in spite of limited market popularity it’s a worthy rival to the solutions that rule the market.