Compare CustomerICare vs. GoldMine PremiumIf you’re getting a difficult time selecting the best CRM Software product for your situation, try to compare and contrast the available software and determine which service offers more benefits. In particular, here you can examine CustomerICare (overall score: 7.0; user rating: 85%) vs. GoldMine Premium (overall score: 7.6; user rating: 95%) for their overall performance. You can also see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the chances of obtaining the right product for your company. Pay attention to other aspects of the software such as ease-of-use, adaptability, scalability, and pricing options. We did our best to prepare reviews of all popular Customer Support Software products offered on the market, but among them these three deserved our special attention: Freshdesk, LiveAgent, Samanage.
|Monthly payment | Quote-based||One-time payment | Quote-based|
Guide your web visitors and nurture them to become leads and make more conversions.
GoldMine Premium Edition is a popular CRM tool for businesses of all sizes. The solution is powerful and yet easy to use and maintain.
|Types of Support|
Types of Support
|8943048148||North America: 1-800-443-5457|
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||Synergy Audio Visual, Skyline, Blaser Swisslube, AB Orthodontics|
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
GoldMine Premium Pricing (North America)
For Europe, Asia-Pacific and South Africa pricing, call the vendor for a quote.
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|5675 Gibraltar Drive, Pleasanton, CA 94588, United States|
|International||USA, UK, Canada, Germany|
GoldMine integrates with Office, Office 365, Outlook and ConstantContact for emails. Add-ons include Quotewerks (Quotes & Proposals) and MasterMine (pivot table reporting).
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
|Learn more about CustomerICare pricing||Learn more about GoldMine Premium pricing|
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You should pay attention to the fact that while both CustomerICare and GoldMine Premium may offer an excellent set of features each software may be designed for a different business size. If you are comparing features you may want to focus on a company size they are catering to. Certain features could scale up with no problem for big enterprises but if you run a small or medium company it’s often more sensible to avoid paying for complex features that you may never have a chance to use.