Compare Gincore vs. CustomerICare

With a wide range of functions, pricing, terms, and more to evaluate, determining the best CRM Software for your organization is challenging. But making use of our system, you can easily match the features of CustomerICare and Gincore together with their general rating, respectively as: 7.0 and 8.0 for overall score and 85% and 100% for user satisfaction. You can also review them feature by feature and see which software is a better fit for your business. Keep in mind to use a free trial first prior to subscribing to see how the software works in practical situations. Right now, the most significant products in our Accounting Software category are: FreshBooks, Zoho Books, Xero.
Comparison

Gincore

VS

CustomerICare

VS

Gincore screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Price

Price

$19.99

$22

Price Scheme

Price Scheme

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

Gincore is a cloud-based accounting and CRM software that caters specifically to computer and cellphone service centers and repair shops.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Popular Clients

Popular Clients

Remonteka, SerpService, M-Fix Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Contact No.

Contact No.

+1-415-890-20-72 8943048148
Integrations

Integrations

Gincore offers integration with Google Analytics, Telephony provider sю as well as barcode scanners, POS terminals, thermal printers for printing labels/price tags and much more.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact Address

Contact Address

San Francisco 3
Embarcadero Center
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Plans

Available Plans

Gincore offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Start-Up – $19.99/month

  • 2 Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Workshop – $29.99/month

  • 7 Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Standard – $49.99/month

  • 14 users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Professional – $99.99/month

  • Unlimited Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser
  • Individual improvements for your business

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Available Languages

Available Languages

English, Russia English
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Vendor Email

Vendor Email

gincore@gincore.net sales@customericare.com
List of Features

List of Features

Gincore FEATURES

  • Billing & Invoicing
  • Dispatch Management
  • Inventory Control
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Work Order Management

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Pricing Page

Pricing Page

Learn more about Gincore pricing Learn more about CustomerICare pricing
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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No CRM Software will manate to cater to all the requirements of a company. While core features of CustomerICare and Gincore are obviously a priority you should also carefully examine the integrations supported by a given service. Quote frequently your team will already be working with various kinds of SaaS software in your company and it’s much better to opt for products that integrate well with one another. If you do that you can guarantee a smooth transfer of data between your teams and apps, which can considerably reduce time spent on migrating between one solution and the next.