Compare Gincore vs. CustomerICare

If you’re getting a tough time choosing the right CRM Software product for your circumstances, it’s a good idea to compare and contrast the available software and see which solution offers more advantages. For example, here you can review CustomerICare (overall score: 7.0; user rating: 85%) vs. Gincore (overall score: 8.0; user rating: 100%) for their overall performance. It's also possible to see which one provides more tools that you need or which has better pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly improve the odds of obtaining the best product for your company. Look closely at other areas of the software like intuitiveness, adaptability, scalability, and pricing options. Right now, the most significant services in our Accounting Software category are: FreshBooks, Xero, Zoho Books.
Comparison

Gincore

VS

CustomerICare

VS

Gincore screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Cost

Cost

$19.99

$22

Pricing Type

Pricing Type

Monthly payment Monthly payment | Quote-based
Complete Review

Complete Review

General Description

General Description

Gincore is a cloud-based accounting and CRM software that caters specifically to computer and cellphone service centers and repair shops.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Pricing Plans

Pricing Plans

Gincore offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Start-Up – $19.99/month

  • 2 Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Workshop – $29.99/month

  • 7 Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Standard – $49.99/month

  • 14 users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Professional – $99.99/month

  • Unlimited Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser
  • Individual improvements for your business

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact No.

Contact No.

+1-415-890-20-72 8943048148
Languages Supported

Languages Supported

USA, UK, Canada, International, Russia International
Pricing Details

Pricing Details

Learn more about Gincore pricing Learn more about CustomerICare pricing
Popular Customers

Popular Customers

Remonteka, SerpService, M-Fix Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact Email

Contact Email

gincore@gincore.net sales@customericare.com
List of Features

List of Features

Gincore FEATURES

  • Billing & Invoicing
  • Dispatch Management
  • Inventory Control
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Work Order Management

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Vendor's Address

Vendor's Address

San Francisco 3
Embarcadero Center
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Integrations

Available Integrations

Gincore offers integration with Google Analytics, Telephony provider sю as well as barcode scanners, POS terminals, thermal printers for printing labels/price tags and much more.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The services examined on this page are only a sliver of our entire CRM Software category and you should keep in mind that there may be more desirable options available. If you want to make sure you make the best possible choice for your business we strongly encourage you to try out more products first. You can also consider to check out our top 10 CRM Software list to see which software are currently the highest-ranking ones and leaders in the market.