Compare fyNCRM vs. CustomerICare

Selecting the best CRM Software for your business is not that easy with various functions, choices, and terms to choose from. On the other hand, using our review directory will help you to streamline the necessary steps by reading all key apps in one location. For example, you can compare CustomerICare and fyNCRM for their tools and overall scores, namely, 7.0 and 8.0, respectively. Furthermore, you can compare which one has higher general user satisfaction rating: 85% (CustomerICare) and 100% (fyNCRM) to find out which solution is the better option for your organization. Don’t simply pick the software with the lowest price, but the service that has the most cost-effective value. As of now, the most significant products in our CRM Software category are: Freshdesk, Zendesk, HubSpot CRM.
Compare

fyNCRM

VS

CustomerICare

VS

fyNCRM screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Price

Price

$10

$22

Pricing Type

Pricing Type

Monthly payment Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

A free and open source alternative to paid editions of SugarCRM products and is based on the last open-source release, but ships with additional modules.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Company's Address

Company's Address

Fynsis SoftLabs Pvt. Ltd
No 3, Curley Business Centre, Richmond Town
Bengaluru, Karnataka 560025
India
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Page

Pricing Page

Learn more about fyNCRM pricing Learn more about CustomerICare pricing
Company Email

Company Email

sales@fynsis.com sales@customericare.com
Popular Clients

Popular Clients

Norwegian Refugee Council, STI Infotech, Nextlight Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Languages

Available Languages

English, Chinese, German, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish English
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Info

Pricing Info

FyNCRM offers the following basic and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Basic – $10/month

  • 5 Basic Users

Premium – $20/month

  • Up to 50 Basic Users

Developer – $40/month

  • Unlimited Users

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Phone No.

Phone No.

+91-9008690099 8943048148
Features

Features

fyNCRM FEATURES

  • Powerful CRM Tools
  • User-Friendly Interface
  • No Separate License Fee for SuiteCRM App
  • User Roles and Assignments-based Information Access
  • Online, offline and on hybrid connections
  • Automatic Synchronization

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Integrations

Integrations

Fynsis integrates with the following business systems and applications:

  • OpenCart
  • Xero
  • SuiteCRM Asterisk
  • USPS Shipping
  • PayPal
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as crucial as functionalities and client support level are pricing options given by CustomerICare and fyNCRM. Although pricing should not be a deciding aspect it’s surely a significant thing to consider. You should expect a flexible pricing package that can be matched with your business size and easily scaled up if your team expands. Be sure that you don’t select plans that include extra tools that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can usually benefit from special pricing. You should also give a chance to a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to invest any money and offers a reliable overview of what it feels like to work with CustomerICare and fyNCRM.