Compare CustomerICare vs. FreshserviceFinding the ideal CRM Software for your organization is vital to boosting your company’s effectiveness. In our platform, it is simple to review numerous solutions to see which one is the right software for your needs. Here you can match CustomerICare vs. Freshservice and examine their overall scores (7.0 vs. 9.0, respectively) and user satisfaction rating (85% vs. 97%, respectively). You can even study the details of prices, terms, plans, services, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, select the software which helps you to add/remove features and price terms to address your business growth or lack of it. Our experts made sure to review all popular Customer Support Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Samanage, LiveAgent.
|Monthly payment | Quote-based||Free | Annual Subscription|
Guide your web visitors and nurture them to become leads and make more conversions.
Winner of Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organisations.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
| 311 California St.|
San Francisco, CA, 94104
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||American National Bank, Battery Giant, Rubik|
Third party Integrations
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Sprout (Free up to 3 agents and 100 free assets):
Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):
Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):
Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):
|Learn more about CustomerICare pricing||Learn more about Freshservice pricing|
|International||USA, UK, Canada, International, China, Germany, India, Japan|
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The solutions examined on this page are only a small part of our complete CRM Software category and you should keep in mind that there may be more desirable options available. If you would like to ensure you make the wisest choice for your company we definitely urge you to test more solutions first. You may also want to study our top 10 CRM Software list to learn which software are at the moment the highest-ranking ones and dominate the market.