Compare Freshsales vs. CustomerICareGetting the most effective CRM Software product is all about assessing different solutions and identifying the top application for your specific needs. Our exclusive system provides you with a quick look at the general rating of CustomerICare and Freshsales. For all round quality and performance, CustomerICare scored 7.0, while Freshsales scored 9.5. On the other hand, for user satisfaction, CustomerICare earned 85%, while Freshsales earned 95%. Below you can also check their functions, terms, plans, etc. to determine what program will be more appropriate for your needs. One critical aspect to evaluate is if the application lets you to enable/disable limitations on different types of users to protect any critical corporate data. At the moment, the most popular services in our CRM Software category are: Freshsales, HubSpot CRM, Freshdesk.
|Free | Monthly payment | Annual Subscription||Monthly payment | Quote-based|
Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Guide your web visitors and nurture them to become leads and make more conversions.
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Learn more about Freshsales pricing||Learn more about CustomerICare pricing|
Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.
|Types of Support|
Types of Support
|List of Features|
List of Features
Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:
Sprout – free forever
Blossom – $12/user/month (billed annually)
Garden – $25/user/month (billed annually)
Estate – $49/user/month (billed annually)
Forest – $79/user/month (billed annually)
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
| 1250, Bayhill Drive Suite 315|
San Bruno, CA 94066
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
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Every time you choose a service that you think will be an actual asset for your team you shouldn’t only pay attention to what experts have to say about it. In many cases individual experience with the solution will vary, depending on your own preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each software to give you an immediate impression of how real users of CustomerICare and Freshsales evaluate their contact with the solution. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you will obtain a full and credible overview of what other people think about every product. In this example CustomerICare has a total satisfaction rating at 85% while for Freshsales 95% of users express they had a positive experience with it.