Compare Freshcaller vs. CustomerICareWe are here to improve the cumbersome process of reviewing Customer Support Software products for you. In particular, on this page you can check the overall performance of CustomerICare (7.0) and compare it with the overall performance of Freshcaller (8.0). You may also match their overall user satisfaction rating: CustomerICare (85%) vs. Freshcaller (100%). Furthermore, you can read their features in detail to check which product can better address your company’s needs. In general, any business solution must let you to quickly view the big picture, all the while allowing you quick access to the details. Currently, the most popular solutions in our Customer Support Software category are: LiveAgent, Samanage, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
Guide your web visitors and nurture them to become leads and make more conversions.
|Loupen||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
| 1250 Bayhill Drive, Suite 315,|
San Bruno, CA 94066
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|USA, UK, Canada, International||International|
Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
No information available.
|Learn more about Freshcaller pricing||Learn more about CustomerICare pricing|
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You shouldn’t expect exclusively a wide array of features and scalable pricing plans from a well-known Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about CustomerICare or Freshcaller, or you face some problems, or maybe you’ll want to ask for a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can enjoy individual training or at least an FAQ you can use.