Compare eWay-CRM vs. CustomerICareIf you’re getting a hard time choosing the right CRM Software product for your circumstances, it’s a good idea to do a comparison of the available software and find out which service offers more positive aspects. In particular, here you can review CustomerICare (overall score: 7.0; user rating: 85%) vs. eWay-CRM (overall score: 8.5; user rating: 100%) for their overall performance. You can also see which one provides more features that you need or which has better pricing plans for your current situation. Having a clear table to match their features will significantly boost the chances of finding the appropriate product for your company. Pay attention to other areas of the software such as ease-of-use, flexibility, scalability, and pricing terms. People who don't have much time or would like to get a Customer Support Software suggestion from our experts might want to examine these top choices for this year: LiveAgent, Samanage, Freshdesk.
|Free | Monthly payment | One-time payment | Annual Subscription||Monthly payment | Quote-based|
Winner of Expert's Choice Award. A comprehensive CRM for Outlook for users looking to improve traction with customers, and turn basic data into operable intelligence.
Guide your web visitors and nurture them to become leads and make more conversions.
|Caverion, Skoda, Logicon||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Types of Support|
Types of Support
| 1200 Main Street|
Kansas City, Kansas
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Learn more about eWay-CRM pricing||Learn more about CustomerICare pricing|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
eWay-CRM offers a free plan as well as three enterprise pricing options for users to consider. You have the possibility to use a 200 MB package for free, subscribe for a cloud-hosted 10 GB package and pay per month, or purchase the full-time local server license. Here are the details per each package:
Premium – Monthly Subscription – $28/user/month
Premium – Lifetime License – $399/user (+18% annual support fee)
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
eWay-CRM is an open API system, which means you can connect it to virtually any third-party system or business application. TO facilitate service delivery, the system offers a native integration to Microsoft Outlook.
Contact the vendor for technical details.
|USA, UK, Canada, International, Germany, Russia||International|
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In case you are still having doubts about which solution will work best for your business it might be a good idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular every solution is and how wide is its online presence. For instance CustomerICare Twitter profile has currently 1144 followers. At the same time eWay-CRM Twitter is followed by 25 people.