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Compare Drip vs. CustomerICare

Finding the best CRM Software product is all about cross-checking different solutions and identifying the top software for your specific needs. Our proprietary algorythm gives you a quick look at the general rating of CustomerICare and Drip. For overall quality and performance, CustomerICare scored 7.0, while Drip scored 9.0. On the other hand, for user satisfaction, CustomerICare earned 85%, while Drip earned 87%. Below it's also possible to verify their functions, terms, plans, etc. to find out which application will be more appropriate for your situation. One critical feature to check is if the application can enable/disable limitations on various types of users to secure any critical corporate data. Currently, the leading products in our CRM Software category are: Freshdesk, Salesforce CRM, HubSpot CRM.
Product

Drip

VS

CustomerICare

VS

Drip screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

9.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

87% ?

Client Experience

85% ?

Pricing

Pricing

$49

$22

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

A visual email marketing campaign building and process automation software.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Pricing Details

Pricing Details

Learn more about Drip pricing Learn more about CustomerICare pricing
Integrations

Integrations

Drip offers access to its API and provides third-party integrations. The following are a few examples of applications and solutions Drip connects with:

  • WooCommerce
  • ThriveCart
  • Shopify
  • PayPal
  • Strip
  • Recurly
  • Salesforce
  • PipeDrive
  • io
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Prominent Clients

Prominent Clients

Liftopia, When I Work, Valfie Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Plans

Available Plans

Drip offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Starter – Free

  • 100 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring

Basic – $49.00/month or $41.00/month/annual billing

  • 5,000 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring
  • No Drip Branding

Pro – $99.00/month or $83.00/month/annual billing

  • 5,000 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring
  • No Drip Branding

High Volume – request a quote

  • Custom Number of Subscribers

Pro – $99.00/month

  • 5,000 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring
  • No Drip Branding

Three-week free trials are available for Basic and Pro plans. Those interested can sign-up on the website or contact sales via email.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Vendor Email

Vendor Email

sales@customericare.com
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Phone Number

Phone Number

+1 844-594-3390 8943048148
Vendor's Address

Vendor's Address

Drip
251 North 1st Avenue, Suite 200
Minneapolis, MN 55401
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Languages

Languages

English English
Available Features

Available Features

Drip FEATURES

  • Facebook Ads
  • Workflow Builder
  • Process Automation
  • Subscriber Tagging
  • Lead Scoring
  • Drip Campaigns
  • Email Blasts
  • One-Off Emails
  • Split Testing
  • Performance Tracking
  • Reports
  • Integrations
  • Email Address Capture
  • Subscriber List Management
  • Campaign Templates

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The services compared on this page are only a small part of our full CRM Software category and you should take into account that there might be more desirable services available. If you would like to ensure you make the optimal decision for your team we strongly urge you to compare more apps first. You can also consider to consult our top 10 CRM Software list to find out which services are at the moment the highest-rated ones and leaders in the market.