Compare Datanyze vs. CustomerICare

When you need an effective CRM Software product for your business you should take time to compare a wide range of solutions. It doesn’t have to be challenging, and can be as simple as matching their traits in a table like the one below. You will also get a brief idea how each product performs. For example, on this page you can check CustomerICare’s overall score of 7.0 and compare it against Datanyze’s score of 7.3; or CustomerICare’s user satisfaction level at 85% versus Datanyze’s 92% satisfaction score. The evaluation will help you find out the good and bad points of each service, and make up your mind on which one fits you requirements better. Beyond the rich features, the software that is easy to understand and use is always the better product. Our experts made sure to review all popular Business Intelligence Software solutions offered out there, but among them these three caught our special attention: ReportPlus, Sisense, Looker.
Compare

Datanyze

VS

CustomerICare

VS

Datanyze screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

7.3 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

92% ?

Client Experience

85% ?

Pricing

Pricing

$600

$22

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

Datanyze is a robust sales intelligence and lead generation application for web technology companies.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Vendor's Address

Vendor's Address

4 W. 4th Ave, San Mateo, CA 94402 ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Company Email

Company Email

contact@datanyze.com sales@customericare.com
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Contact Phone

Contact Phone

1-415-237-3434 8943048148
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
Popular Customers

Popular Customers

KISSmetrics, Brightcove, Edgecast, Dyn Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
OS Supported

OS Supported

Windows
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Supported Integrations

Supported Integrations

Datanyze supports the following integrations:

  • Salesforce
  • LinkedIn
  • Jigsaw
  • CrunchBase
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Features

Features

Datanyze FEATURES

  • Alerts
  • Chrome extension
  • Company information
  • Correlations
  • Countdown
  • CSV export
  • CSV import
  • Customer migration
  • Email finder
  • People
  • com integration
  • Tags
  • Targeting
  • Technologies
  • Website history

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Pricing Details

Pricing Details

Learn more about Datanyze pricing Learn more about CustomerICare pricing
Pricing Info

Pricing Info

Datanyze offers three plans:

  • Standard: starting at $600/mo
  • Pro: starting at $1200/mo
  • Enterprise: contact the vendor

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be enough to just compare CustomerICare and Datanyze with one another. While reliable features, cost and customer reviews are all important and should be considered when making a final choice, you should also take a look at the recognition and awards won by every product. Frequently a less dominant software may turn out to be a great choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that despite lesser market presence it’s a significant contender to the apps that rule the market.