Compare Convoso vs. CustomerICareWhen scouting for the best Customer Support Software for your business it is recommended that you evaluate the characteristics, rates, along with other important data concerning the product and vendor. Here, you can check the similarities and disparities between CustomerICare (overall score at 7.0 and user satisfaction at 85%) and Convoso (overall score at 8.3 and user satisfaction at 100%). It's also possible to examine their specific modules, like services, plans, costs, terms and conditions, etc. Moreover, analyze the terms closely for information on hidden fees, including, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges. We know that not all businesses have the time to test a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: LiveAgent, Freshdesk, Samanage.
|Quote-based||Monthly payment | Quote-based|
Convoso is an all-in-one cloud hosted communications solution that makes contact centers more productive and enjoyable for everyone.
Guide your web visitors and nurture them to become leads and make more conversions.
|List of Features|
List of Features
|Prime Lending, Iconic Partners, ScanDigital.com||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Convoso’s open API provides powerful integration capabilities with any 3rd party CRM system
|Learn more about Convoso pricing||Learn more about CustomerICare pricing|
| 0950 Warner Center Lane, Building A|
Woodland Hills, CA 91367
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
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In case you are still having doubts about which app will be best for your business it might be a good idea to check out each service’s social metrics. Such metrics are usually a way to see how popular every product is and how wide is its online presence.For instance, if you look at CustomerICare LinkedIn account you’ll see that they are followed by 8 users. In case of Convoso the amount of followers on their LinkedIn page is 741.