Compare ConnectWise Automate vs. CustomerICareDifferent businesses require different types of Customer Support Software. To learn which one suits you, think of reviewing various alternatives feature by feature including their conditions and pricing. Likewise, you can get a quick idea of their overall performance and customer feedback by checking our smart scoring system. The results are: CustomerICare (7.0) vs. ConnectWise Automate (8.5) for total quality and usefulness; CustomerICare (85%) vs. ConnectWise Automate (100%) for user satisfaction rating. Analyze their high and low points and decide which software is a better choice for your company. A simple, practical tactic is to note down the advantages and disadvantages of both solutions next to each other and check which software has more benefits. Our experts made sure to review all popular Customer Support Software products offered on the market, but among them these three caught our special attention: Samanage, LiveAgent, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools.
Guide your web visitors and nurture them to become leads and make more conversions.
|Innovative Computing Systems||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
| 4110 George Rd., Suite 200|
Tampa, FL 33634
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|USA, UK, Canada, International||International|
|Learn more about ConnectWise Automate pricing||Learn more about CustomerICare pricing|
ConnectWise Automate integrates with the following business systems and applications:
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If you are still having doubts about which app will be best for your business it might be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular each product is and how big is its online presence. For example, in case of Facebook CustomerICare has 1001 likes on their official page while ConnectWise Automate profile is liked by 14550 users.