Compare Confirmit vs. CustomerICare

A good way to find the correct CRM Software product for your business is to compare the solutions against each other. Here you can compare CustomerICare and Confirmit and see their functions compared contrastively to help you select which one is the better product. Likewise, you can compare their overall ratings, such as: overall score (CustomerICare: 7.0 vs. Confirmit: 8.8) and user satisfaction (CustomerICare: 85% vs. Confirmit: 94%). Browse through their distinctive features and similarities and find out which one outperforms the other. Likewise, think about your company tomorrow; will your business outgrow the app in the next 3-5 years? We realize that not all people have the time to examine a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Samanage, Freshdesk, LiveAgent.
Software

Confirmit

VS

CustomerICare

VS

Confirmit screenshot CustomerICare screenshot
Pricing Details

Our Score

Our Score

8.8 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

94% ?

Customer Experience

85% ?

Price

Price

by quote

$22

Pricing Type

Pricing Type

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

General Info

General Info

Confirmit provides a simple and powerful online survey technology that helps businesses build sustainable customer relationships.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Prominent Clients

Prominent Clients

AIG Travel Guard, Sony, Sandisk Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Types of Support

Types of Support

Phone Live Support
Phone Live Support
Integrations

Integrations

No information available.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Company's Address

Company's Address

Karenslyst allé 56
0277 Oslo
Norway
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Available Plans

Available Plans

Confirmit opens quote-based SMB and enterprise pricing plans, tailored to meet the specific needs of every client. Contact them for more information and ask for your quote.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Pricing Details

Pricing Details

Learn more about Confirmit pricing Learn more about CustomerICare pricing
Languages

Languages

USA, UK, Canada, International International
Contact No.

Contact No.

+47-21-502-500 8943048148
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Features

Available Features

Confirmit FEATURES

  • Survey Design
  • Panel management
  • Data collection
  • Data integration
  • Social media
  • Text analytics
  • Reporting and analysis
  • Action management
  • Mobile

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Email Address

Email Address

info@confirmit.com sales@customericare.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a app that you think will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. Very often personal experience with the service may change, depending on your own preferences and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you an immediate overview of how actual users of CustomerICare and Confirmit estimate their experience with the software. Our system is based on detailed analysis of product mentions on other websites, social networks as well as blogs, so you will receive a complete and reliable landscape of what other customers think about every software. In this case CustomerICare has a total satisfaction rating at 85% while for Confirmit 94% of people claim they had a positive experience with it.