Compare CustomerICare vs. Confirmit

A good way to find the correct CRM Software product for your business is to compare the solutions against each other. Here you can compare CustomerICare and Confirmit and see their functions compared contrastively to help you select which one is the better product. Likewise, you can compare their overall ratings, such as: overall score (CustomerICare: 7.0 vs. Confirmit: 8.8) and user satisfaction (CustomerICare: 85% vs. Confirmit: 94%). Browse through their distinctive features and similarities and find out which one outperforms the other. Likewise, think about your company tomorrow; will your business outgrow the app in the next 3-5 years? Right now, the best products in our Customer Support Software category are: Freshdesk, LiveAgent, Samanage.





Our Score

Our Score

7.0 ?

Our Score

8.8 ?

Customer Experience

Customer Experience

85% ?

Customer Experience

94% ?



by quote

Pricing Type

Monthly payment | Quote-based Quote-based

Detailed Review

General Info

Guide your web visitors and nurture them to become leads and make more conversions.
Confirmit provides a simple and powerful online survey technology that helps businesses build sustainable customer relationships.

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens AIG Travel Guard, Sony, Sandisk

Types of Support

Phone Live Support
Phone Live Support


  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

No information available.

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Karenslyst allé 56
0277 Oslo

Available Devices


Available Plans

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Confirmit opens quote-based SMB and enterprise pricing plans, tailored to meet the specific needs of every client. Contact them for more information and ask for your quote.

Pricing Details

Learn more about CustomerICare pricing Learn more about Confirmit pricing


International USA, UK, Canada, International

Contact No.

8943048148 +47-21-502-500

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business

Available Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Confirmit FEATURES

  • Survey Design
  • Panel management
  • Data collection
  • Data integration
  • Social media
  • Text analytics
  • Reporting and analysis
  • Action management
  • Mobile

Email Address

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Every time you pick a app that you think will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. Very often personal experience with the service may change, depending on your own preferences and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you an immediate overview of how actual users of CustomerICare and Confirmit estimate their experience with the software. Our system is based on detailed analysis of product mentions on other websites, social networks as well as blogs, so you will receive a complete and reliable landscape of what other customers think about every software. In this case CustomerICare has a total satisfaction rating at 85% while for Confirmit 94% of people claim they had a positive experience with it.