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Compare Close.io vs. CustomerICare

With a wide range of functionalities, pricing, terms, and more to compare, choosing the best CRM Software for your business is challenging. But by using our system, it is simple to match the characteristics of CustomerICare and Close.io together with their general rating, respectively as: 7.0 and 8.1 for overall score and 85% and 100% for user satisfaction. You can also assess them feature by feature and find out which application is a better fit for your business. Keep in mind to use a free trial first prior to opting in for a plan to see how the solution works in real setting. Those of you who don't have much time or would like to get a CRM Software suggestion from our experts might want to examine these top choices for this year: HubSpot CRM, Salesforce CRM, Freshdesk.
Comparison

Close.io

VS

CustomerICare

VS

Close.io screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

8.1 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Price

Price

$59

$22

Pricing Model

Pricing Model

Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

An effective platform to help their salespeople make more calls and close more deals and ultimately hit their targets.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
List of Features

List of Features

Close.io FEATURES

  • Windows/Mac Native Apps
  • 2-Way Email Integration
  • API Access
  • Bulk Email Sending
  • Calls Automatically Tracked
  • Call Audio Recording
  • Toll-Free Numbers/Ring Groups
  • Voicemail Drop
  • Call Transferring
  • Custom Reporting Graphs
  • Personalized Training & Sales Consulting
  • Integration & VoIP Consulting
  • Custom NDA

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Prominent Customers

Prominent Customers

Hello Sign, Bench, Krossover, Foursquare Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Company Email

Company Email

sales@close.io sales@customericare.com
Contact Phone

Contact Phone

1-855-CLOSEIO 8943048148
Customer Types

Customer Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Plans

Pricing Plans

Close.io provides four pricing plans designed to help businesses leverage the power of the Close.io platform without going beyond budget. Choose monthly billing or enjoy a 10% discount if you opt for a yearly subscription.

Basic: $59/user/month (annual) / $65/user/month (monthly)

  • Unlimited Contacts, Leads & Opportunities
  • Windows/Mac Native Apps
  • 2-Way Email Integration
  • API Access

Professional: $99/user/month (annual) / $110/user/month (monthly)

All Basic Features plus:

  • Bulk Email Sending
  • Calls Automatically Tracked
  • Phone Number + Unlimited Calling (US and Canada)

Business: $149/user/month (annual) / $165/user/month (monthly)

All Professional features plus:

  • International Phone number+unlimited calling
  • Call Audio Recording
  • Toll-Free Numbers/Ring Groups
  • Voicemail Drop
  • Call Transferring
  • Custom Reporting Graphs

Enterprise: $299/user/month (annual) / $325/user/month (monthly)

All Business Features plus:

  • Personalized Training & Sales Consulting
  • Integration & VoIP Consulting
  • Custom NDA

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Languages

Languages

English English
Pricing Page

Pricing Page

Learn more about Close.io pricing Learn more about CustomerICare pricing
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Contact Address

Contact Address

1955 Landings Drive
Mountain View, CA 94043-0801
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Supported Integrations

Supported Integrations

Close.io supports integrations with the following business systems and applications:

  • Zapier
  • Google Sheets
  • MailChimp Slack
  • Bedrock Data
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Every time you compare various CRM Software products you shouldn’t simply look at their features list and offered pricing plans. Keep in mind the service should be adjusted to your standards and company so the more flexible their offer the better. Find our what OSes are supported by CustomerICare and Close.io and make sure you will get mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, because this could be a key element for many companies.