Compare amoCRM vs. CustomerICareWhen you need an effective CRM Software product for your company you must remember to compare various options. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can see CustomerICare’s overall score of 7.0 and compare it against amoCRM’s score of 8.2; or CustomerICare’s user satisfaction level at 85% versus amoCRM’s 100% satisfaction score. The evaluation will allow you to see the strengths and weaknesses of each software, and choose which one fits you requirements better. Aside from the rich features, the solution which is simple and intuitive is always the better option. Our team put a lot of effort to review all popular Customer Support Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, LiveAgent, Samanage.
|Monthly payment||Monthly payment | Quote-based|
Winner of Expert's Choice Award. amoCRM is a CRM solution to collect and follow up all of your new leads, without losing any of them.
Guide your web visitors and nurture them to become leads and make more conversions.
amoCRM offers three enterprise pricing plans for users to choose from, and a 14 day free trial where they can explore all of its features. You can easily sign up for amoCRM free trial here or take a look at the pricing details below and select the best plan for your company:
Basic: $15/month per user
Advanced plan: $25/month per user
Enterprise plan: $45/month per user
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|List of Features|
List of Features
amoCRM can be integrated with file storage services, such as Dropbox, hosted PBX (for example, VoxImplant or Phonet), and email distribution services (MailChimp). You can use Zendesk and online chats to optimize the process of communicating with customers, and Wufoo integration can be used to get leads by placing an enquiry form on your website. If the app’s customers can’t find an integration they need, it is possible to develop it as amoCRM’s API allows that.
Here are some of the most prominent integrations:
|Pinnacle Human Resources, Kessel Hirsch & Goldman, Brown Star Insurance||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Learn more about amoCRM pricing||Learn more about CustomerICare pricing|
|USA, UK, Canada, International, Spain||International|
| QSoft LLC, 222 Columbus Ave, Ste 407|
San Francisco, CA 94133-4589
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
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No CRM Software will manate to cover all the requirements of a company. Though core features of CustomerICare and amoCRM should matter you should also carefully explore the integrations provided by a given solution. Very often your team will already be using other types of B2B software in your company and it’s always wiser to opt for products that integrate well with each other. If you do that you can ensure an effortless transfer of information between your teams and services, which can considerably reduce time spent on migrating between one app and the other.