Compare CustomerICare vs. amoCRMWhen you need an effective CRM Software product for your company you must remember to compare various options. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can see CustomerICare’s overall score of 7.0 and compare it against amoCRM’s score of 8.2; or CustomerICare’s user satisfaction level at 85% versus amoCRM’s 100% satisfaction score. The evaluation will allow you to see the strengths and weaknesses of each software, and choose which one fits you requirements better. Aside from the rich features, the solution which is simple and intuitive is always the better option. At this time, the best solutions in our Customer Support Software category are: Freshdesk, LiveAgent, Samanage.
|Freemium | Monthly payment | Quote-based||Monthly payment|
Guide your web visitors and nurture them to become leads and make more conversions.
amoCRM is a B2B leads and sales management app. You can use it to take your leads from first contact, all the way to a sale.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
amoCRM offers three plans and a 14 day free trial:
Basic: $15/month per user
Advanced plan: $25/month per user
Enterprise plan: $45/month per user
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|8943048148||+1 (415) 800-6744|
List of Features
amoCRM can be integrated with file storage services, such as Dropbox, hosted PBX (for example, VoxImplant or Phonet), and email distribution services (MailChimp). You can use Zendesk and online chats to optimize the process of communicating with customers, and Wufoo integration can be used to get leads by placing an enquiry form on your website.
If the app’s customers can’t find an integration they need, it is possible to develop it as amoCRM’s API allows that.
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||Pinnacle Human Resources, Kessel, Hirsch, & Goldman, Brown Star Insurance, Podium Distribution|
|Learn more about CustomerICare pricing||Learn more about amoCRM pricing|
|Europe, International||USA, UK, Canada, China, Germany, India, Japan|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|QSoft LLC, 222 Columbus Ave, Ste 407, San Francisco, CA 94133-4589|
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No CRM Software will manate to cover all the requirements of a company. Though core features of CustomerICare and amoCRM should matter you should also carefully explore the integrations provided by a given solution. Very often your team will already be using other types of B2B software in your company and it’s always wiser to opt for products that integrate well with each other. If you do that you can ensure an effortless transfer of information between your teams and services, which can considerably reduce time spent on migrating between one app and the other.