Compare CustomerICare vs. AccountEdge

Examining products to get the best CRM Software doesn't have to be hard. On our review platform, we enable you to match CustomerICare and AccountEdge and promptly evaluate their differences. We allow you to examine their uniqe benefits, supported devices, customer support, prices, terms, and more. It's also possible to examine their overall score (7.0 for CustomerICare vs. 6.5 for AccountEdge) and overall customer satisfaction level (85% for CustomerICare vs. 100% for AccountEdge). Take your time and assess your best choices and find out which one is best for your company. Likewise, you must check the software company’s background; can you count on them and will they still be on the market in the future? In case you you would like to quickly identify the optimal Customer Support Software according to our review team we suggest you take a look at these solutions: Freshdesk, Samanage, Zendesk.
Compare

CustomerICare

VS

AccountEdge

VS

CustomerICare screenshot AccountEdge screenshot
Pricing Page

Total Score

Our Score

7.0 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

85% ?

Customer Experience

100% ?

Cost

Cost

$22

$499

Pricing Model

Pricing Model

Monthly payment | Quote-based One-time payment
Detailed Review

Detailed Review

Product Info

Product Info

Guide your web visitors and nurture them to become leads and make more conversions.
AccountEdge is a complete small business desktop accounting and management solution for your Mac or Windows office.
Easy Links
Pricing Page

Pricing Page

Learn more about CustomerICare pricing Learn more about AccountEdge pricing
Languages

Languages

English English
Customer Support

Customer Support

Phone Live Support
Phone Live Support
Ticket Training
Vendor's Address

Vendor's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Acclivity LLC
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Supported Integrations

Supported Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
  •  AccountEdge Cloud
  • Credit Card Merchant Account
  • Full Service Payroll
  • Payroll Tax Forms Service
  • Shopify e-Commerce
  • Checkout Point of Sale for Mac
Phone Number

Phone Number

8943048148 1.800.322.6962
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Mac
Available Features

Available Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

AccountEdge FEATURES

Accounts
  • Accounts List
  • Record Journal Entries
  • Retainer, Escrow, and Trust Accounts
  • Budgeting
  • Track Mileage Reimbursement
  • Transfer Money
  • Company Date Auditor
  • Business Insights
Banking
  • Bank Register
  • Spend Money
  • Receive Money
  • Reconcile Accounts
  • Prepare Bank Deposit
Sales
  • Sales Register
  • Create and Track Quotes, Orders, and Invoices
  • Process Web Orders
  • Salesperson Commissions
  • Receive Payments
  • Print Receipts
Time Billing
  • Activities List
  • Prepare Time Billing Invoice
  • Multiple – Billing Rate Levels
  • Activity Slips
  • Timesheets
  • Activity Log
Purchases
  • Purchases Register
  • Create and Track Quotes, Orders, and Bills
  • Pay Bills
  • Prepare 1099’s
Payroll
  • Process Payroll
  • Payroll Timesheets
  • Pay Liabilities
  • Prepare Payroll Tax Forms
Inventory
  • Manage Inventory and Non-Inventory Items
  • Build Items
  • Receive Items
  • Manage Inventory Counts
  • Manage Inventory Locations
Card File
  • Maintain Lead, Customer, Vendor, and Employee Contact Details
  • Set Reminders
  • Print Mailing Labels
  • Create Personalized Letters
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens Constance Kay, Global Surf Industries, Taylor Family Vineyards, Blast Gallery, Most Remarkable LLC, Matt McGee Photography
Pricing Info

Pricing Info

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

AccountEdge Pro is available for $499 for a new user. Optional upgrades are available for $359 single-user upgrade and $399 for multi-user/Network Edition upgrades.

There is also a great 30-day free trial of AccountEdge available that lets you try out all the key features of their service.

Email Address

Email Address

sales@customericare.com service@acclivitysoftware.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No CRM Software will manate to solve all the needs of a company. Though main features of CustomerICare and AccountEdge should matter you should also thoroughly examine the integrations offered by every app. Very often you will already be using some other B2B software in your company and it’s much wiser to go with products that integrate well with each other. If you do that you can guarantee an effortless exchange of data between your teams and services, which can really reduce time devoted to migrating between one product and the other.