Compare Abhisi vs. CustomerICare

When selecting the ideal Customer Support Software for your firm our recommendation is that you review the characteristics, prices, as well as other crucial information concerning the product and vendor. Here, you can check the parallels and distinctions between CustomerICare (overall score at 7.0 and user satisfaction at 85%) and Abhisi (overall score at 8.0 and user satisfaction at 100%). You can also check their specific modules, like features, plans, rates, terms, etc. What is more, read the terms closely for information on hidden fees, such as, installation, separate support plan, upgrade fees, cloud storage fees, and other similar charges. Those of you who are pressed for time or could use a Customer Support Software recommendation from our team might want to investigate these top choices for this year: Zendesk, Samanage, Freshdesk.
Compare

Abhisi

VS

CustomerICare

VS

Abhisi screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Price

Price

$9

$22

Pricing Type

Pricing Type

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

Abhisi is a cloud-based help desk solution that enables companies to provide timely and personalized support to their customers.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Pricing Details

Pricing Details

Learn more about Abhisi pricing Learn more about CustomerICare pricing
Business Size

Business Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Support

Available Support

Phone
Ticket Training
Phone Live Support
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Available Languages

Available Languages

English, France English
Contact Email

Contact Email

support@abhisi.com sales@customericare.com
Contact Address

Contact Address

Abhisi Helpdesk
3-251 Queen St. E., Suite 174
Mississauga, Ontario, L5M 1L7
Canada
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Supported Integrations

Supported Integrations

Abhisi integrates with the following business systems and applications:

  • Twitter
  • Facebook
  • MailChimp
  • Shopify
  • Slack
  • Olark
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
List of Features

List of Features

Abhisi FEATURES

  • Collision Detection
  • Tags
  • Quick Replies
  • Notes
  • Insightful Reports
  • Automations & Custom Folders
  • Signatures
  • Auto replies
  • Powerful Search
  • User Permissions
  • Message Formatting
  • Knowledgebase
  • SSL Encryption
  • IP White Listing
  • Full Facebook integration
  • Full Twitter integration
  • Multi-channel support: email, Twitter, Facebook, web
  • Social monitor features to track and compare competition

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Pricing Plans

Pricing Plans

Abhisi offers three enterprise pricing plans to meet the needs of different users. It also comes with an extended 60 day free trial which is the longest of any software of its kind. Take a look at the pricing details and select the best plan for your business:

Abhisi Standard – $9/user/month

  • 2 Mailboxes
  • 5 Agents
  • 1 Knowledge Base
  • 5 GB Storage Space
  • Message Viewed/Opened Tracking
  • Quick Replies
  • Auto Responder
  • Automations (Workflows)
  • Abhisi Branding

Abhisi Professional – $19/user/month

  • All Standard Features
  • Unlimited Mailboxes
  • up to 100 Agents
  • 2 Knowledge Bases
  • Unlimited Storage Space
  • Abhisi Help Widget
  • 5 Facebook Pages
  • 5 Twitter Pages
  • Full Reports
  • Agent Collision Detection
  • Customer Happiness Ratings
  • Remove Abhisi Branding

Abhisi Business – $49/user/month

  • All Professional Features
  • Unlimited Mailboxes
  • Unlimited Agents
  • 5 Knowledge Bases
  • Unlimited Storage Space
  • 10 Facebook Pages
  • 10 Twitter Pages

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Phone No.

Phone No.

+1-647-360-8260 8943048148
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QUICK LINKS

QUICK LINKS

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If you are still having doubts about which product will work best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how big is its online presence. For example, in case of Facebook CustomerICare has 1001 likes on their official profile while Abhisi profile is liked by 85 users.