MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Customer Thermometer vs MiCloud Business

What is better Customer Thermometer or MiCloud Business? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Customer Thermometer earned 7.6 points, while MiCloud Business received 8.9 points. At the same time, for user satisfaction, Customer Thermometer scored 96%, while MiCloud Business scored 99%.

Specifics of their features, tools, supported platforms, customer service, plus more are given below to provide you with a more precise analysis. Remember to get only the functions your company needs so as not to waste money for features that are unnecessary.

In the event you need to quickly locate the top Customer Support Software according to our review team we advise you try out one of these solutions: Salesforce Essentials, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Thermometers
  • Embedded Thermometers
  • Email Thermometers
  • Vast selection of customizable icons
  • Create your own icons
  • Real-Time Reporting Dashboards
  • Custom Fields
  • Customer Unhappiness Notifications
  • Satisfaction Tracker
  • Individual Performance Monitoring
  • Timed and Reminder Blasts
  • Real-Time Results Widgets
  • Net Promoter Score

Pricing Info

Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.

Runner – $29/month

  • Powerful analytics & reporting
  • Unlimited users
  • League Tables
  • Mobile alerts
  • 50 credits per month

Jumper – $49/month

  • Iincludes all Runner features plus:
  • Outlook / Gmail signature buttons
  • Embed Thermometer code into your own emails via 3rd party apps such as Zendesk or Outlook
  • Net Promoter® Score
  • Telephone support
  • 200 credits per month

Flyer – $99/month

  • All features plus 500 credits per month

Mach 1 – $159/month

  • All features plus 1,000 credits

Enterprise Plan – Contact Customer Thermometer directly for pricing details

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Crowd Surge, Sonos, Australian Red Cross

Integrations

Customer Thermometer supports integrations with the following business systems and applications:

  • Zendesk
  • Outlook
  • Desk.com
  • Salesforce
  • Autotask
  • MailChimp
  • Intercom
  • Infusionsoft
  • Gmail
  • Administrate
  • Aweber
  • Microsoft Dynamics
  • Kayako
  • TeamSupport
  • ConnectWise
  • Sirportly
  • ServiceCEO
  • HappyFox
  • Service Autopilot
  • LiveAgent Support
  • Zoho Support Shopify
  • CampaignMonitor
  • Maximizer CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Customer Thermometer is a 1-click email feedback tool proven to reduce customer churn.

Company Email

Contact No.

Company's Address

76 Lincoln Road
Cressex Business Park
High Wycombe
Buckinghamshire
HP12 3RH

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $20.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Local phone numbers
  • Unlimited local calls
  • Free/unlimited long distance calls in U.S> and Canada
  • Local number portability
  • Mobile twinning
  • Hot desking
  • Corporate auto attendant
  • Automatic transition between day/night routing
  • Customized music on hold
  • Voice mails
  • Email forwarding
  • Hunt/Ring groups
  • Audio conferencing
  • Interoffice 4-digit dialing
  • Localized E911
  • Call management and configuration
  • System speed dial
  • User speed dial
  • Direct page
  • Call recording
  • Call history
  • Outbound caller ID (name and number)

Pricing Info

MiCloud Business pricing is by quote based on the number of users and contact center options. Typical starting pricing is as follows:

Essentials ($20.99/user/month)

  • Unlimited minutes per month
  • PBX features
  • 8-party audio conferencing
  • 8-party video collaboration
  • 4-party web conferencing (desktop sharing)
  • Instant messaging
  • Softphone
  • Outlook and G Suite Integration
  • Business SMS
  • Connect Telephony for Microsoft
  • Mobile Apps
  • Admin portal
  • IVR
  • Call Routing
  • Inbound Call
  • Personal Agent Queueing
  • Reporting

Premier ($26.59/user/month)

  • All essential features
  • 25-party audio conferencing
  • 12-party video conferencing
  • 25-party web conferencing (desktop sharing)
  • Salesforce/CRM integration
  • Voicemail transcription
  • On-demand call recording
  • Skills and Agent Priority Routing
  • Callbacks
  • Outbound Dialer

Elite ($38.49/user/month)

  • All Premier features
  • 100-party audio conferencing
  • 24-party video conferencing
  • 100-party web conferencing (desktop sharing)
  • Always-On call recording
  • Archiving
  • Operator
  • Multimedia routing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia

Company Email

Contact No.

Company's Address

1146 North Alma School Rd.
Mesa, AZ 85201
USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

It may not always be enough to just compare Customer Thermometer and MiCloud Business with each other. While useful features, pricing and customer experience are all important and should be taken into account when making a final choice, you should also pay attention to the recognition and awards won by every product. Frequently a less known service may turn out to be an excellent choice that was distinguished with industry awards such as our Exceptional Customer Support Award which proves that in spite of lesser market presence it’s a significant rival to the services that dominate the market.

Page last modified