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Compare Customer.io vs Benchmark

What is better Customer.io or Benchmark? Various companies demand different types of Marketing Software. To learn which service meets your needs, think of assessing various solutions feature by feature an taking into consideration their terms and pricing. Similarly, you may get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.

The results are: Customer.io (8.8) vs. Benchmark (8.5) for total quality and efficiency; Customer.io (100%) vs. Benchmark (100%) for user satisfaction rating. Analyze their high and weaker points and see which software is a more sensible choice for your company. One simple but effective way is to list the strengths and weaknesses of both services next to each other and check which app is better.

At this time, the leading solutions in our Email Marketing Software category are: HubSpot Marketing, Constant Contact, SendinBlue Email.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $150

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A/B Testing
  • Track Conversions
  • Delivery Window
  • Send a Series
  • Liquid Templating
  • Custom Designs
  • Segmentations
  • Pageviews
  • Export Segment Data to CSV
  • Activity Stream
  • Rich Customer Profile
  • Archives

Pricing Info

Customer.io offers a variety of SMB and enterprise pricing plans, as follow:

Basic – $150/month

  • up to 100,000 users
  • Send messages across email, push notifications, and SMS
  • One system for triggered, transactional and broadcast messages
  • Flexible usage based plan you can cancel anytime

Premium – $1,000/month

  • For advanced needs, large, or fast-growing businesses
  • Everything in Basic
  • Onboarding Assistance
  • Guaranteed Pricing
  • Dedicated Customer Success Manager
  • Premium Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Trello, Viki, The Knot, Glambox

Integrations

Customer.io integrates with the following systems and applications:

  • JavaScript
  • Segment.com
  • SchoolKeep

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Customer.io is a software app that automates behavioral messages which keep customers in perspective. It uses the data gained through the web to personalize and convert messages. This B2C platform links emails to mobile devices so you can send different content throughout different platforms.

Company Email

Contact No.

Company's Address

921 SW Washington St
Portland, Oregon 97205
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A/B Testing
  • Automation Pro
  • Autoresponders
  • Contact List Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Mobile
  • Polls & Surveys
  • Real-Time Reports
  • Signup Forms
  • Social Media Integrations

Pricing Info

Free Starter Plan
Send email campaigns to up to 2,000 of your subscribers for $0 per month. Also includes: 2,000 subscribers, 14,000 emails per month.

Medium: $21.99 / month

This plan allows for 1,000 subscribers, unlimited sends per month.

Large: $346.99 / month

Allows for 60,000 subscribers and 840,00 sends per month

Extra Large: $758.99 / month

Allows for 150,000 subscribers and 2,100,000 sends per month

Massive: $4,800.00 / month

Allows for 1,140,000 subscribers and 16,000,000 sends per month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Benchmark integrates with the following business systems:

  • 3dcart
  • BigCommerce
  • Chargify
  • com
  • Digioh
  • Eventbrite
  • Facebook
  • Feedback Lite
  • Formstack
  • Freshdesk
  • Full Slate
  • Gmail
  • Google Docs
  • Groove
  • Highrise CRM
  • JotForm
  • LinkedIn
  • LiveChat
  • Magento
  • Microsoft Dynamics CRM
  • Nitro Cloud
  • PayPal
  • PieSync
  • Pipedrive
  • Recurly,
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Smartsheet
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Unbounce
  • vCita
  • Volusion
  • Wistia
  • WordPress
  • Wufoo
  • Zapier
  • Zendesk
  • Zoho ContactManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Benchmark is an ideal tool for online marketing as it combines automated email marketing with features for social media and more.

Company Email

support@benchmarkemail.com

Company's Address

10621 Calle Lee, Building 141
Los Alamitos, CA 90720
United States

Constant Contact

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Over a hundred customizable, responsive email templates
  • Drag-and-drop email editor
  • Auto-adjust smart columns for emails
  • Comprehensive image library
  • Up to 2GB hosting for images and documents
  • Intuitive landing page editor
  • List-building tools for websites, social media, and SMS
  • Email list management
  • List segmentation tools
  • Duplicate contact management
  • Social share for emails
  • Social posts and monitoring
  • Social inbox
  • Social analytics and engagement
  • Facebook and Instagram ad management
  • Google Ads tool
  • Real-time campaign tracking
  • Campaign comparison
  • Click-tracking heat map
  • Click segmentation
  • Subject line A/B testing
  • Marketing calendar
  • Email marketing automation
  • eCommerce integration
  • Event marketing
  • Online fundraising tools
  • Custom surveys and polls
  • Coupon creation
  • Client management
  • Multi-user accounts
  • Email integrations

Pricing Info

Constant Contact offers 2 pricing plans, with pricing based on the number of contacts:

Email – $20/month

  • Unlimited Emails
  • Customizable Templates
  • Branded or Industry Templates
  • Ecommerce Marketing
  • Contact List Import
  • List-Building Tools & Welcome Email
  • Pop-Up Forms
  • List Segmentation
  • Facebook & Instagram Ads & Insights
  • Social Posting, InBox, and Monitoring
  • Google Ads
  • Landing Pages
  • Marketing Calendar
  • Image Library
  • Apps & Integrations
  • Tracking & Reporting
  • Mobile App
  • Support and Chat
  • Learning Resources
  • Automated Email Resend to Nonopeners

Email Plus – $45/month

  • All Email plan features
  • Automated Email Welcome Series
  • Automated Email Behavioral Series
  • RSVP
  • Subject Line A/B Testing
  • Dynamic Content
  • Multi-user functionality
  • Event Marketing
  • Surveys
  • Polls
  • Coupons
  • Online Donations
  • New Customer Consultation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Boston Athletic Association, Artists for Humanity, Light Health Research

Integrations

Constant Contact offers integrations with over 400 apps, including:

  • QuickBooks
  • Xero
  • MINDBODY
  • Zoho CRM
  • Eventbrite
  • Acuity Scheduling
  • WordPress
  • WooCommerce
  • PieSync
  • Zapier
  • Office 365
  • Shopify
  • Salesforce
  • EZ Texting
  • Facebook
  • Hootsuite
  • PaySimple
  • Unbounce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful marketing platform that integrates email marketing, social media, and ecommerce together for more comprehensive marketing campaigns. It includes a website builder and an extensive library of highly-customizable email templates optimized for both web and mobile. Reports and analytics are also quickly generated so you can easily track performance.

Company Email

Contact No.

Company's Address

Reservoir Place
1601 Trapelo Road
Waltham, MA 02451
USA

When you select a software that you think will work best for your team you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently individual experience with the service may be different, depending on specific goals and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick impression of how actual users of Customer.io and Benchmark rate their experience with the product. Our system is based on detailed analysis of product mentions on other websites, social networks and blogs, so you are going to receive a full and reliable landscape of what other users think about each product. In this example Customer.io got a total satisfaction rating at 100% while for Benchmark 100% of people claim they had a positive experience with it.

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