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Compare Customer Alliance vs NiceJob

What is better Customer Alliance or NiceJob? Today’s businesses require the top Reputation Management Software product to remain competitive. On this page we help you with buying the right solution, by allowing you to compare Customer Alliance and NiceJob down to the very details of their individual features.

You may also make use of our general scoring values, which rate the software overall quality and performance. Customer Alliance got a 8.6 score, while NiceJob has a score of 7.3. Likewise, you can compare their general user satisfaction rating: 100% (Customer Alliance) against 96% (NiceJob). Don’t forget to choose the solution that best matches your most urgent issues, not the solution with a lot of features.

Our experts made sure to prepare reviews of all popular Reputation Management Software products offered on the market, but among them these three deserved our special attention: Yotpo, Hootsuite, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Questionnaire
  • Review Invitation
  • WiFi Questionnaire
  • Reviews Widget
  • Certificate Integration
  • Reviews Analysis
  • Semantics
  • Competition Overview
  • Partner & Third-Party Integrations

Pricing Info

Customer Alliance offers the following enterprise pricing packages:

Basic – €79.00/month + €1.00/room/month/annual billing

  • Basic Features

Plus – €79.00/month + €1.50/room/month/annual billing

  • Basic Features
  • Online Reputation Monitoring
  • Social Media Monitoring

Premium – €79.00/month + €2.00/room/month/annual billing

  • All Plus Features
  • Online Reputation Monitoring
  • Social Media Monitoring
  • Competition Analysis
  • SMS Invitation
  • Backend Interface for Hospitality Chain

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Schick Hotels, Sylter Hof Berlin, Hotel Victoria Nürnberg

Integrations

Xustomer Alliance interfaces with the following solutions:

  • 5stelle*
  • X
  • ASA HOTEL
  • ASSD
  • Availpro
  • CBP Hôtel – Sequoiasoft
  • Chloë
  • Citadel
  • Cudbe
  • DATAreform GmbH
  • Dylog
  • Éole – GHM GESTHOTEL
  • FITS Hotel Software
  • GeHo
  • GestioneAlbergo PMS Leonardo
  • GHM GESTHOTEL
  • PROFI
  • HOTELCUBE
  • Hoteleasy
  • Hotelfinder
  • HOPE
  • HOTELTIME SOLUTIONS
  • HOTIX
  • Hotline
  • Hottimo
  • HS / 3
  • ibelsa
  • ideas4hotels
  • INAXEL Naxi-Gestion
  • INFHOTIK
  • Infor
  • Jazotel Front Office
  • Lodgit Hotel Software
  • Logotel Hotel Software
  • Medialog
  • Micrologic
  • Misterbooking
  • Ms3 Solutions
  • Novaresa
  • OPERA
  • Oracle
  • Orchestra Software
  • Oscar WiFi
  • Page 3.0 PMS
  • Protel
  • resalys
  • reservit
  • Resthel Office
  • Rezlynx PMS
  • Scrigno PMS – GP Dati
  • semper
  • serenata
  • SIHOT
  • Stardekk
  • Swoppen Systems
  • Thaïs-Soft
  • Thelis eSeason
  • Topsys
  • VEGA
  • WebResa
  • Winhotel
  • Winner Front Office

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-around reputation management software for independent hotels and chains.

Company Email

info@customer-alliance.com

Contact No.

Company's Address

Customer Alliance
Ullsteinstr. 118, Tower B
12109 Berlin
Germany

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Review Invites
  • SMS Review Invites
  • Automated Review Follow-Ups
  • Review Funnels
  • Stories & Stories Sharing
  • Reputation Management
  • Branded Website
  • Call Tracking
  • Social Media Monitoring
  • SEO Management

Pricing Info

NiceJob offers multiple enterprise pricing options to meet the needs of different users. Give the details a look, and select the best plan for your business:

NiceJob

Lite – $45.00/month

  • Unlimited Email Review Invites
  • Unlimited Reviews
  • Smart Review Funnel
  • Review Reminders
  • 100 Stories
  • Social Posts
  • Social Accounts
  • Reputation Monitoring
  • Website Integration

Standard – $75.00/month

  • Unlimited Email Review Invites
  • Unlimited SMS Review Invites
  • Unlimited Reviews
  • Smart Review Funnel
  • Review Reminders
  • 1,000 Stories
  • Social Posts
  • Social Accounts
  • Reputation Monitoring
  • Website Integration
  • Custom Invite Templates
  • Third-Party Application Integrations

NiceJob + Convert

Lite + Convert – $145.00/month

  • Unlimited Email Review Invites
  • Unlimited Reviews
  • Smart Review Funnel
  • Review Reminders
  • 100 Stories
  • Social Posts
  • Social Accounts
  • Reputation Monitoring
  • Website Integration
  • Custom Website
  • Content Writing
  • On-Page SEO
  • 4% Conversion Rate Guarantee
  • Fast Hosting
  • SSL Certificate
  • Website Updates
  • Call Tracking
  • 1 Hour Strategy Consultation
  • Personal Conversion Rate Expert

Standard + Convert – $145.00/month

  • Unlimited Email Review Invites
  • Unlimited SMS Review Invites
  • Unlimited Reviews
  • Smart Review Funnel
  • Review Reminders
  • 1,000 Stories
  • Social Posts
  • Social Accounts
  • Reputation Monitoring
  • Website Integration
  • Custom Invite Templates
  • Third-Party Application Integrations
  • Custom Website
  • Content Writing
  • On-Page SEO
  • 4% Conversion Rate Guarantee
  • Fast Hosting
  • SSL Certificate
  • Website Updates
  • Call Tracking
  • 1 Hour Strategy Consultation
  • Personal Conversion Rate Expert

NiceJob + Convert plans require a one-time $345.00 setup fee. For those who wish to avail of landing pages, there is also a one-off setup fee of $145.00 and a monthly maintenance fee of $15.00.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Atlas Services, SNS Window Solutions, Expert Window Cleaning

Integrations

NiceJob is an open API system, which means you can easily embed it on your website, or connect it to any third-party system or application.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reputation management tool with review mining and social media monitoring and marketing capabilities.

Company Email

hello@nicejob.co

Contact No.

Company's Address

4355 Wallbridge Rd.
Armstrong, B.C. V0E1B5
Canada

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

If you continue having doubts about which solution will work best for your business it may be a sensible idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular each software is and how big is its online presence.For example, if you check Customer Alliance LinkedIn account you’ll see that they are followed by 3079 users. In case of NiceJob the amount of followers on their LinkedIn page is 10.

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