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Compare CueMonk vs JitBit HelpDesk

What is better CueMonk or JitBit HelpDesk? If you’re having a difficult time choosing the right CRM Software product for your company, try to do a comparison of the available software and discover which tool offers more positive aspects. For example, here you can compare CueMonk (overall score: 8.0; user rating: N/A%) vs. JitBit HelpDesk (overall score: 9.2; user rating: 100%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Using a clear table to match their features will significantly boost the chances of getting the right product for your company. Pay attention to other factors of the software such as ease-of-use, adaptability, scalability, and pricing plans.

Our team put a lot of effort to review all popular CRM Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshsales, HubSpot CRM, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from ₹14,999

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Records
  • Dashboard
  • Workflow automation
  • Lead Management
  • Auto Task Management
  • Staff performance management
  • Invoicing
  • Checklist facility
  • Follow up facility
  • Auto Email notification
  • Auto credit limit alert
  • Complete MIS

Pricing Info

CueMonk offers the following SMB and enterprise pricing packages that users can choose from.  Give the details a look, and select the best plan for your business.

Regular – ₹14,999

  • 5 Users
  • Unlimited Records
  • Dashboard
  • Workflow automation
  • Lead Management
  • Auto Task Management
  • Staff performance management
  • Invoicing
  • Checklist facility
  • Follow up facility
  • Auto Email notification
  • Auto credit limit alert
  • Complete MIS

Plus – ₹19,999

  • All Regular features
  • 10 Users

Team – ₹24,999

  • All Features
  • 25 Users

Enterprise – Custom Enterprise Pricing

  • Custom # of users
  • All features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

In near future, CueMonk will be integrated with Flight, Hotel, Bus & other travel APIs.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A CRM that is built from the ground up to serve professional travel agents and travel agencies.

Company Email

sales@cuemonk.com

Contact No.

Company's Address

CueMonk
Pratap Nagar
Nagpur - 440022

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

No CRM Software will be able to cater to all the requirements of a business. While core functionalities of CueMonk and JitBit HelpDesk are important you should also carefully explore the integrations provided by every product. Very often you will already be working with other types of B2B software in your company and it’s definitely wiser to choose products that integrate well with one another. With that approach you will be able to guarantee a reliable exchange of information between your teams and services, which can significantly reduce time devoted to migrating between one product and the other.

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