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Compare CRM Creatio vs VeloCITY 365

What is better Creatio CRM or VeloCITY 365? Buying the best CRM Software product is all about assessing different solutions and figuring out the top software for your specific needs. Our exclusive process will give you an instant look at the general rating of Creatio CRM and VeloCITY 365. For total quality and performance, Creatio CRM scored 9.3, while VeloCITY 365 scored 8.0. On the other hand, for user satisfaction, Creatio CRM earned N/A%, while VeloCITY 365 earned 93%.

Below you can also look at their functions, terms, plans, etc. to see which software will be more suitable for your situation. One critical aspect to evaluate is whether the app allows you to enable and disable permissions on different types of users to protect any critical business data.

Users who want to save some time or need a CRM Software recommendation from our experts might want to try out these top choices for the current year: Freshsales, Salesforce CRM, HubSpot CRM.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer data management
  • System integrations
  • Lead management
  • Export functions (MS Excel, website, other sources)
  • Time management tools
  • Communications tools
  • Sales management features
  • Document management compatible with MS Word
  • Knowledge management online library
  • Marketing management for multi-channel campaigns
  • Audience segmentation
  • Budget planning
  • Track responses
  • ROI estimation
  • Analytics with real-time diagrams
  • Customizable reports
  • Dashboards
  • Administrative tools
  • Management of lookups, data fields, and processes
  • Mobile apps for iOS and Android devices

Pricing Info

CRM Creatio has pricing packages for sales, marketing, and service modules, but all three modules can be combined into a single CRM bundle that you can purchase by quote from the vendor. There is also a free trial that you can try out.

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • For small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management from lead to contract

Commerce Package – $30/user/month (cloud)

  • For e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • For medium and large businesses who want to automate internal and external operations and ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bayer, PepsiCo, Allianz

Integrations

CRM Creatio is an open-API platform, allowing it easy integrations with third-party applications like phone systems, social listening tools, or analytics programs and ERP applications. Among the products you can integrate CRM Creatio with are as follows:

  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • Twitter
  • Facebook
  • OpenStreetMap
  • MailChimp
  • Mandrill
  • MS Outlook
  • Google Contacts
  • Google Calendar
  • MS Word
  • MS Excel
  • SmartCloud Connect

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Award-winning software solution that focuses on business process automation and CRM.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th Floor,
Boston, MA 02210

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Built on Microsoft Dynamics 365 and Azure
  • Self-Service, mobile-enabled citizen portal
  • Duplicate detection
  • Robust knowledge base capabilities
  • Esri integration for mapping and geo-location
  • Quick and easy roll out for new service request types
  • Automatic routing of service requests
  • Automatic escalations based on service level agreements
  • Versatile reporting functionality
  • Configurable security and access to system functions and data
  • Optional mobile application
  • Ideas/Crowdsourcing
  • Discussion Forums
  • Issues
  • Blogs
  • Events
  • Polls
  • Surveys
  • SMS & Email Notifications
  • User Profile Management
  • Web Forms
  • Permits, Licensing & Inspections

Pricing Info

Contact Adoxio for enterprise pricing information and other product details on VeloCITY 365. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

City of Brampton, Elections Saskatchewan, Hillsborough Country

Integrations

VeloCITY 365 integrates with the following business systems and applications:

  • Payment Gateways
  • Power BI
  • ESRI
  • SharePoint
  • Microsoft Dynamics
  • AZURE Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests.

Company Email

sales@adoxio.com

Contact No.

Company's Address

Adoxio
240 Richmond Street W
Suite 4-131, Toronto, ON
CANADA M5V 1V6

Almost as essential as useful features and client support level are pricing packages made available by Creatio CRM and VeloCITY 365. While cost should not be a deciding element it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be matched with your company size and painlessly scaled up every time your company grows. Make sure you don’t opt for pricing plans that include extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to spend any money and provides you with a solid overview of what it’s like to work with Creatio CRM and VeloCITY 365.

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